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  1. #191
    Senior Member MacDeath's Avatar
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    Quote Originally Posted by Big Bear View Post
    In general Amazon has a no return policy on software. Console games are a grey area. Yesterday I noticed there were some mixed responses about returning/swapping editions. I will be having a team meeting tomorrow so i'll get the official policy on this and will post it on here sometime after 5pm
    Thanks Big B
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  2. #192
    Member Smitch's Avatar
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    What I would like to know is this:

    Are the bonus items (titles, cars, shiney things etc) codes * separate* from the game account codes in the UE box.

    That way, I could get a standard edition (or in my case Steam edition as I am on PC - Waiting on my UE box set from the US 'cause in Namco Bandi's eyes, Australasia is Not Worth Bothering With and has Standard late with NO bonuses at all - and no collectors or UE edition) apply the game code from that, then add the UE edition bonuses codes, and hand the second copy of the game to someone else.

    If this is the case, then I could get all the shineys, play the game on time, and have a spare game for a friend.

    If not...Hurrrm...Tough call.

    p.s. Trion, NEVER deal with Namco "Don't worry, we'll break your customer base" Bandi again.
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  3. #193
    Senior Member b4l00n's Avatar
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    Hey guys I got some answers for you.
    Last night I managed to get in touch with Trion Customer Service and I was able to get some info on 'unique codes'.
    Apparently from what I figured from the emails sent to me each game has got a code to link it to xbox doesnt matter if it is SE or UE that code just links the account to your console, now if you have UE ordered and in the meantime u want to play and buy standard version you still will be able to redeem all the goodies from UE as email stated they come as separate codes just like other games on xbox so if you ask me I am getting standard edition while I wait for UE.

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  4. #194
    I'm sure Trion will give us some sort of compensation, they did with Rift CE, the USB was faulty and so they recalled them all, sent a new one along with a free in-game pet and 30 days free for any inconvenience.

  5. #195
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    Quote Originally Posted by Swainehh View Post
    I'm sure Trion will give us some sort of compensation, they did with Rift CE, the USB was faulty and so they recalled them all, sent a new one along with a free in-game pet and 30 days free for any inconvenience.
    I sure hope so, but given we're such a small userbase and we're not really receiving a 'defective' product, I won't hold my breath.

    It would definitely be nice, but I don't at all feel entitled, just another hiccup in my gaming life that I have to deal with, that's all.

    ...I think a 10 day scrip/exp doubler would be ideal, it'd allow us to attempt to make up for lost time.

  6. #196
    Junior Member Ryanbru32's Avatar
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    Hey guys just got my standard edition threw the door from shopto as i didnt wanna wait till the 12th and theres an xbox redeem code on the booklet witch is an online pass i redeemed it and then noticed on the booklet it says standard edition so i really REALLY hope this doesnt mess up my UE code when it does come

  7. #197
    Member OcelotKharn's Avatar
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    Id like to thank you guys n gals for continuing my work towards the issues I brought up in my Let Down Bigtime By Namco Bandai Thread. Truth of the matter is now Im just going to wait till the 12th because its only recently that I have got a job and dont have money spare just to get a regular edition of the game. I do however look forward to seeing you all then.

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  8. #198
    Senior Member pricey007's Avatar
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    Quote Originally Posted by b4l00n View Post
    Hey guys I got some answers for you.
    Last night I managed to get in touch with Trion Customer Service and I was able to get some info on 'unique codes'.
    Apparently from what I figured from the emails sent to me each game has got a code to link it to xbox doesnt matter if it is SE or UE that code just links the account to your console, now if you have UE ordered and in the meantime u want to play and buy standard version you still will be able to redeem all the goodies from UE as email stated they come as separate codes just like other games on xbox so if you ask me I am getting standard edition while I wait for UE.
    Thanks for looking into this. Many people on here would be less nervous about getting a SE and keeping their UE order if this is the case. I'm expecting my SE on Tuesday so lets see what's in the box and discuss this again on launch day.

    Edit: Could you put together some of the emails you received and post them on here?
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  9. #199
    Member Whirlpool's Avatar
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    Quote Originally Posted by b4l00n View Post
    Hey guys I got some answers for you.
    Last night I managed to get in touch with Trion Customer Service and I was able to get some info on 'unique codes'.
    Apparently from what I figured from the emails sent to me each game has got a code to link it to xbox doesnt matter if it is SE or UE that code just links the account to your console, now if you have UE ordered and in the meantime u want to play and buy standard version you still will be able to redeem all the goodies from UE as email stated they come as separate codes just like other games on xbox so if you ask me I am getting standard edition while I wait for UE.
    I've cancelled my UE from amazon but if that's the case might aswell re-order it and give me SE to my brother when ive done playing with it, Thank you for the info.

  10. #200
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    Quote Originally Posted by ALVn View Post
    I feel like adding you on xbox.. You make me smile
    might add as well loving the post for all of you.

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