Re-directed to closed thread - UE Delays

[Dixa]

Finally something I can agree with you on. All they need to do is; admit there has been a mistake, apologise, give a few more details on what happened and try to give a gesture of good will.

it's unlikely they can give too many details right now without opening themselves up to litigation from the publishing companies. it could also be that they dont have all of the facts yet and that an internal investigation is under way.

[ALVn]

it's unlikely they can give too many details right now without opening themselves up to litigation from the publishing companies. it could also be that they dont have all of the facts yet and that an internal investigation is under way.

Its more annoying that amazon seemed to have more details, and a quicker response time then Trion..

[Dixa]

And now you want to be civil.. Oh my..

i have been civil. it's not my fault nor my problem that you perceive any disagreement as being uncivilized. until that post you quoted i at no time voiced an opinion on the content of the issue or how it should be handled, only that after seeing a 5th thread on the same topic pop up after the first was closed has meant it's turning into a troll fest, and the OP's of these threads feel they are so self-important they can't all add to a single thread.

[Thoddiver]

If you played Rifts, then you should already be familiar with Trion's support system. If you open a ticket, it takes anywhere form an hour to 24 hours to get a response. I have had no problems getting solutions, but some are long winded and require a good bit of effort from me. The forums though are really not a place to figure things out.

Trion ran a really nasty smear campaign against other MMO's with Rift's release, and because of that I think they did a lot to moderate their forums. Lots of posts mysteriously vanished, etc. Either way, you really can't play this game for the support. It's going to be a fun game, and I'm certain you'll get to play it within at least 30 days of its release, but ultimately this isn't a triple A company with awesome support. They like money, and produce a decent game. If you set yourself up for that, you'll be better off in the long run.

[Dixa]

Its more annoying that amazon seemed to have more details, and a quicker response time then Trion..

it may be 'annoying', but which company is larger?

[Kantazo]

Can you cancel your orders and order from Steam?

[Dixa]

If you played Rifts, then you should already be familiar with Trion's support system. If you open a ticket, it takes anywhere form an hour to 24 hours to get a response. I have had no problems getting solutions, but some are long winded and require a good bit of effort from me. The forums though are really not a place to figure things out.

Trion ran a really nasty smear campaign against other MMO's with Rift's release, and because of that I think they did a lot to moderate their forums. Lots of posts mysteriously vanished, etc. Either way, you really can't play this game for the support. It's going to be a fun game, and I'm certain you'll get to play it within at least 30 days of its release, but ultimately this isn't a triple A company with awesome support. They like money, and produce a decent game. If you set yourself up for that, you'll be better off in the long run.

hartsman is gone. it is possible - especially since NBC Universal now has a stake in this - that the company no longer operates like this.

[Lazy]

Can you cancel your orders and order from Steam?

Only if you have a good PC, this issue is only for Xbox 360, meaning that we don't have gaming PC's

[pricey007]

the best solution for the community at large would be to throw the UE folks from the affected regions a bonus bone. since they are getting it 10 days after launch something like 2 each of the ego/scrip/etc. bonuses AFTER they register the code.

That's a nice idea, but I do believe that most people genuinely don't need free stuff to make them happy. Most people just wanted Trion/NamcoBamdai/Amazon to explain why this delay was discovered so late and some advice on whether linking a standard edition would stop their Ultimate Edition bonuses from working. Nobody has answered yet so people got worried.

Apparently German suppliers were told on the 23rd of March that there would be a delay. If people had been given a bit more notice they could have looked at alternatives. Because of the radio silence many folks have even missed the opportunity to get a standard edition copy in time for Tuesday.

Although we have been speaking at odds, I hope you understand (at least a little bit) as to why there is some disappointment here. If people receive their UE's by the 12th or later they may miss story content within the game that will be removed once the show begins on the 15th.

[ALVn]

i have been civil. it's not my fault nor my problem that you perceive any disagreement as being uncivilized. until that post you quoted i at no time voiced an opinion on the content of the issue or how it should be handled, only that after seeing a 5th thread on the same topic pop up after the first was closed has meant it's turning into a troll fest, and the OP's of these threads feel they are so self-important they can't all add to a single thread.

Which is exactly what everyone has done.. I confused.. Are you just enjoying the fact your wasting your own time or?.. Your clearly wasting everyone elses as this thread has clearly been shot off topic.. But no biggie.. Your distracting me from winning my 3-Lane.. Ciao.