Hello Nomad N7!
Thank you for contacting us regarding your purchase of Defiance through Steam. I understand how frustrating these issues can be, I am happy to clarify the situation for you.
If you purchased the game on Steam, they should have given you a game code. You can find this code by clicking on Defiance in Steam, and on the right side there should be a link that says "CD Key".
Click that link, and it should pull up your game code. You can then enter this code into the Apply Codes box on your account at
www.defiance.com, and then your upgrade will be complete!
If you have any issues obtaining your key from Steam, please contact via their support site at
https://support.steampowered.com/
If you have any additional questions or concerns then please don't hesitate to let us know. Thank you for your continued support of Trion Worlds and for playing Defiance. Your reference number for this question is
Sincerely,
GM Sievok
Trion Worlds Inc.