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TOU's
12. SALES POLICIES
A. Pre-Purchase
From time to time, Trion may sell digital versions of certain Game(s), Virtual Items), products or services through the Store prior to their actual commercial release date. The purchase of such Game(s), products and services are subject to the terms of each such offer as detailed in the applicable product description on the Store.
If you purchase a digital product through the Store (such as a Game or Virtual Item), you will (i) receive an e-mail verification of receipt of your purchase; (ii) be granted any related entitlements on your Account (such as bonus items, beta or early access, and/or a Game); (iii) be entitled to access such Game, product or service upon its commercial release; and (iv) not receive any physical product from Trion.
Any game time entitlements (such as thirty (30) days game time included with purchase of a Game by a new Game Account) shall commence upon your initial log in to your Account following such Game’s commercial release.
Please keep in mind that all release dates are estimates only and are subject to change.