Check the other threads people.
If you have the credit under your transaction panel on your trion account page then don't worry about it, the ego webpage is having trouble and they're aware of it. There's no need to burden their support line, they're fully aware and investigating.
☠ Is it better to out-monster the monster or to be quietly devoured? ☠
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Beta Tester -/- NA PC Player -/- CORE Leader -/- Ego Level 5,xxx - Clan Level 3,100 - Winterborn - Now playing ESO & Firefall
seriously....the game isnt even out yet and their already having issues...this does not bode well...
My code entries finally went thru completely today. I was stuck with the last 2 unlocks still locked with 120 codes in (like many people). I had logged in/out and cleared cookies etc. the last couple of days to no avail. Today I entered the 121st code from the list, and nothing happened. I figured I'd try one more (spare I guess?), and code 122 from the list got me my level 15 and the VBI Operative email.
Thanx for the fix guys! I've really enjoyed following the hidden code thing, even though I never personally found any fresh ones.