what about PS3 and Xbox?

[Caswallawn]

As far as the Xbox Red Ring of death. That was caused because someone at Microsoft did not make a proper heat sink for that version of the 360. The repair really cost $0.04 to fix it. I made a killing fixing out of warranty Xbox’s for some time.

actually the RROD cost MS billions in the long run, it wasn't just a case of the heatsink as it was possible to reduce your risk of it happening with some washers and correctly applied thermal paste, but even after that it was still possible to get the RROD.

the real reason for it was because MS decided to in house produce the consoles to save money, something that was always a bad idea as MS is a software house, but it is hard to outsource the creation of console hardware as all the profit comes from licensing (the PS3 and 360 both lost between $100-$200 each console sold at launch) but due to MS cutting corners they use inferior PCB and a clamp system that could cause the motherboard to flex and warp, this coupled with the cheap solder used to hold components caused microcracks in the solder disconnecting RAM chips and in some extreme cases the CPU/GPU, this is where the oven/towel trick came from as you got the heat that hot the solder melted and resealed the cracks.

so the RROD was an easy fix to fix it as a one off, but it took MS about 14 heatsink and clamp revisions and changing the manufacturing firm to actually solve the problem, I seem to remember reading in repairs/replacements and R&D it cost MS somewhere around $4billion to deal with the RROD and all because they tried to save money on production costs.

as for MS making money for out of warranty repairs in the EU all 360's no matter the age had to be repaired free of charge if they got the RROD, the EU courts even backed this up as they classed the device as having been sold not fit for purpose meaning MS was 100% at fault and had to pay for the repairs.

[gobi42]

Well Defiance is able to be digitally downloaded on PSN. Not sure about the Xbox. So all they would need to do is send a code. I was just thinking that if they don’t push more people our way we could see the PS3 and Xbox, servers get closed.

I must agree with this.
A free trial on xbox and ps3 would help get the playerbase back up on these along with pc.

[NomadPhx]

well then your probably in the 10% that didnt get it because my brother and all his friends went through at least 2 before they started switching to ps3.

[Thomas1975]

actually the RROD cost MS billions in the long run, it wasn't just a case of the heatsink as it was possible to reduce your risk of it happening with some washers and correctly applied thermal paste, but even after that it was still possible to get the RROD.

the real reason for it was because MS decided to in house produce the consoles to save money, something that was always a bad idea as MS is a software house, but it is hard to outsource the creation of console hardware as all the profit comes from licensing (the PS3 and 360 both lost between $100-$200 each console sold at launch) but due to MS cutting corners they use inferior PCB and a clamp system that could cause the motherboard to flex and warp, this coupled with the cheap solder used to hold components caused microcracks in the solder disconnecting RAM chips and in some extreme cases the CPU/GPU, this is where the oven/towel trick came from as you got the heat that hot the solder melted and resealed the cracks.

so the RROD was an easy fix to fix it as a one off, but it took MS about 14 heatsink and clamp revisions and changing the manufacturing firm to actually solve the problem, I seem to remember reading in repairs/replacements and R&D it cost MS somewhere around $4billion to deal with the RROD and all because they tried to save money on production costs.

as for MS making money for out of warranty repairs in the EU all 360's no matter the age had to be repaired free of charge if they got the RROD, the EU courts even backed this up as they classed the device as having been sold not fit for purpose meaning MS was 100% at fault and had to pay for the repairs.

I am Happy that MS had to fix all the Xbox RROD in the EU. But in the states this was not the case. and when i said it cost MS $0.04 to fix i meant per unit not over all.

[Caswallawn]

I am Happy that MS had to fix all the Xbox RROD in the EU. But in the states this was not the case. and when i said it cost MS $0.04 to fix i meant per unit not over all.

most "fixes" will of actually cost them considerably more as like most firms they just scrapped the old motherboard and heat sink replacing it for new/refurbished motherboards and the latest version of the heat sink, it's actually very rare any firm actually fixes electrical products in most cases you just get a direct replacement.

this is why when I sent my old 40gig fat PS3 in to Sony (the usual Sony trick of a dead disc drive) they sent me back a 120gig PS3 slim as they don't actually repair and the fats had been discontinued, it was done so they could replace the console in 3 days (day one phone call, day 2 they picked up the old, day 3 the new one came) they said I could of had a fat back but it would of took up to 3 months to remanufacture.

[Thomas1975]

yeah it is pc only. The issue with the pc free trail is the way they set it up. i had the same issues with the beta would drop downloading(my guess is that i got disconected from thier server(read yesterday server issues)) and they contiuned to tell me it was on my end even after doing everything the live support agent suggested, they didn't want to nor would they take responsibilty for this(Contiuned to say the issue was with both of my computers(yes i tried it on two separte computers with the same results))

I understand where you are coming from. Remember though that most T1 tech support are staffed by people that have no formal computer training. Therefor they have no idea what to tell you other than what the computer they are looking at tells them to tell you. From what I can tell there is no T2 or T3 support offered by Trion. Because if this was the case the T1 support guy would have given you to them.

[Thomas1975]

most "fixes" will of actually cost them considerably more as like most firms they just scrapped the old motherboard and heat sink replacing it for new/refurbished motherboards and the latest version of the heat sink, it's actually very rare any firm actually fixes electrical products in most cases you just get a direct replacement.

this is why when I sent my old 40gig fat PS3 in to Sony (the usual Sony trick of a dead disc drive) they sent me back a 120gig PS3 slim as they don't actually repair and the fats had been discontinued, it was done so they could replace the console in 3 days (day one phone call, day 2 they picked up the old, day 3 the new one came) they said I could of had a fat back but it would of took up to 3 months to remanufacture.

Trust me I understand. I'm just saying that the cost to stop the problem before it blew up was the cost of the washers you stated in your post. I know they replaced a lot of them. paying the $0.04 on the first place would have saved them billions.

[gobi42]

I understand where you are coming from. Remember though that most T1 tech support are staffed by people that have no formal computer training. Therefor they have no idea what to tell you other than what the computer they are looking at tells them to tell you. From what I can tell there is no T2 or T3 support offered by Trion. Because if this was the case the T1 support guy would have given you to them.

the best part is i have already purached 2 copies for the xbox 360 at 60 bucks a pop, bought the season pass on xbox, bought the ps3 version at 50 bucks and was thinking about picking up a copy for my pc(since i'm thinking aobut going to pc instead of a next gen console).

[Jay Common]

(FYI the red ring of death hasn't happend since the slim)

AWWWWWW SNAP!!!!!

Only took them 6 years to fix it? In this example Trion moves at LIGHTSPEED!!!!

[gobi42]

AWWWWWW SNAP!!!!!

Only took them 6 years to fix it? In this example Trion moves at LIGHTSPEED!!!!

lol sorry but that is funny