Well, it's kinda annoying. It's not like they say: Just wait a moment you will be granted acces soon. It says: NOT ENTITLED TO PLAY.
Kinda harsh ..
I hope they fix this soon.
Go change your PW at the Trion site... Yes you can use the same one you currently have it should fix this
En Mortis est Glorium
Several people have also said that changing their password on the Trion account management page got them around this.
Tried this. Didn't work for me.
EDIT:
Got this from Trion Support:
Hello ****,
All Defiance players will soon be able to obtain the release when pre-ordered or purchased online.
Even if the game is not yet released, and you will be able to login and patch at some point prior to launch, just before the official multi-platform launch (Ps3, Xbox360 and PC) onApril 2nd 2013 at 8am GMT.
If you have any additional questions or concerns then please don't hesitate to let us know!
Thanks for your continued support of Trion Worlds and for playing Defiance!
Your reference number for this question is # ********
Sincerely,
GM_Xharmus
Trion Worlds Inc
----------------------------------------------
So we'll probably have to wait a little bit longer.
See ya,
Elite_T91