For anyone getting "this account is not entitled to play DEFIANCE" error

[Professor Siege]

I purchased this game directly from the Trion Site and I have no email, and I am not even entitled to play what's going on here this is one of the worst launches I have ever seen. First they don't send out a email telling you to re-download the launcher or a link to one now tons of people not able to have there accounts verified to play the game? What was the point of pre-purchasing the game then?

[Primus Palus]

Hasn't anyone thought that the reason it seems to be that the password changing is helping is because in the time that it takes for you to change your password..trion released your code and hence you came back and could DL the client.....which would be why those that do change there PW and can't DL it is because their codes have not been released...as they are being released over the entire weekend........

That's not why. I tried and tried and NOTHING. I changed my password to my existing password and it instantly worked (had the launcher up with my info already in before I hit change password). Took all of 60 seconds to change my password. Why did it work? Because their account system is borked.

This worked and I'm glad Syxx brought up this idea. Nothing else worked and even Trions support page was down.

As for people complaining about password resets and questions... don't pick questions you wont have ONE answer for. I had one I thought was questionable (could have been technically two answers). Worked on the first go because I picked the right questions. Don't blame Trion for that. Blame them for a crap release and account system because that's the problem here.

[RainOfTerror]

Applying the new Steam codes via the Defiance website fixed the "this account is not entitled to play DEFIANCE" error.

It's happily patching although the game won't officially launch for a few more hours so I'll have to wait to play

[Pilgrim]

Applying the new Steam codes via the Defiance website fixed the "this account is not entitled to play DEFIANCE" error.

It's happily patching although the game won't officially launch for a few more hours so I'll have to wait to play

Game has been up for hours.

[deadlystrike]

i change my pass and still have problem with this erorr can anybody help M