Please offer a Grace Period for Physical Pre Orders. ~ Requesting a Dev Response

[Defy]

on the bright side, if there are any hiccups with the servers at launch, they will get fixed by the time you get to play it

[Justified]

This is exactly why I didn't pre-order from best buy. Their shipping policy on pre-orders blow.

OP- When you checked out, you should have seen a page that looked like this:



Please note the area I circled. If you wanted it launch day, you could have gotten it then by paying the extra few bucks. I didn't feel that I should have had to pay extra to get it on launch day, so I went to gamestop to pre-order my copy. Don't get upset at Trion or even Best Buy if you chose not to get it on launch day. What you might be able to do is to call Best Buy and upgrade the shipping to get it on the same day.

[iiReLaX o]

This is exactly why I didn't pre-order from best buy. Their shipping policy on pre-orders blow.

OP- When you checked out, you should have seen a page that looked like this:

Please note the area I circled. If you wanted it launch day, you could have gotten it then by paying the extra few bucks. I didn't feel that I should have had to pay extra to get it on launch day, so I went to gamestop to pre-order my copy. Don't get upset at Trion or even Best Buy if you chose not to get it on launch day. What you might be able to do is to call Best Buy and upgrade the shipping to get it on the same day.

You still have to pay for shipping to it get on the RD from Gamestop.

[DepreszD]

well to be honest, its not really Trion's fault that you are getting the game later than others. If they did do a "grace period" it would be out of the kindness of their heart. Europe, on the other hand, got screwed. Im getting the UE for PC and I'm not sure if my local Gamestop is doing a midnight release. I dont expect Trion to hold my hand and give me a "Grace Period" because of it.

Not to be mean or anything but I agree.. My Gamestop doesn't have midnight Release so I would have to wait till the actual day. I want to ask, with a grace period what do you expect to happen, free xp? server hold outs until you get the game? I mean wth lol

Next time you guys might want to just pick up from a store, like really..

[Justified]

You still have to pay for shipping to it get on the RD from Gamestop.

Only if you pre-ordered online. I went into the store, so I didn't have to pay extra.

[iiReLaX o]

Only if you pre-ordered online. I went into the store, so I didn't have to pay extra.

Oh I thought you were talking about online.

[Mtrai]

I want to ask, with a grace period what do you expect to happen, free xp? server hold outs until you get the game? I mean wth lol

No, we just want to play until the box arrives 2 weeks too late.
All other MMO's do this. Physical boxes take time to deliver, that's why we get a grace period.

Next time you guys might want to just pick up from a store, like really..

Ultimate Edition is not sold in the country where I live, only the Collector's edition is. And that is €20 more expensive than the UE is in UK Amazon.

[IGears]

No, we just want to play until the box arrives 2 weeks too late.
All other MMO's do this. Physical boxes take time to deliver, that's why we get a grace period.



Ultimate Edition is not sold in the country where I live, only the Collector's edition is. And that is €20 more expensive than the UE is in UK Amazon.

yeah, i dont know what they are gonna do with Europe. Y'all should be the only ones complaining about this. maybe they can give you the standard edition. Then when you get the UE, you just send back the unopened game back from the box. i dont know about any honesty problems this may bring so maybe that can charge your account if you dont return the game back in a timely manner.

[Duckforceone]

you do know that grace periods only works if you have released pre-order codes... and have you guys gotten the pre-order codes from the places you ordered from?

if not, a grace period is impossible to enforce...

[Btd5025]

Or, you guys could just go pick it up at Wal-mart at midnight, instead of pre-ordering it from anywhere (for physical copies).

I don't understand why people get butt-hurt when their gamestop's don't do midnight launches.