Please offer a Grace Period for Physical Pre Orders. ~ Requesting a Dev Response

[Valethar]

The sense of entitlement in this thread...jesus christ.

Why so serious?

[Serrot]

Holy ****. Sense of entitlement is wanting to play it on launch day? Are you ****ing kidding me?

Other MMOs that you can pre-order always come with codes on the receipt so that you can get set up and ready for launch day, even if you are still waiting for the physical copy to arrive in the mail. This is what Guild Wars 2 did.

Trion screwed up and didn't do this, so if you buy an ultimate edition you have to wait for it to actually be in your hands.

If I'm paying over $150.00 for their game then I am entitled to play it on RELEASE. That's why they usually include a code with the receipt.

Why are you even comparing GW2 and Defiance? It's two completley different companies.

Edit: Excuse me, AreaNet and Trion.

[Muffinman]

Why are you even comparing GW2 and Defiance? It's two completley different companies.

Edit: Excuse me, AreaNet and Trion.

Trion offered a grace period for Rift

[Cryptor]

There has to be at least 1 day grace period for this, 2 would actually make more sense imho. Anything else will be a marketing disaster. You can't launch a mmorpg without at least 1-2 day grace period.

We went thru this when Rift launched, every other company seems to be able to get their shtako together why can't Trion? Do a 2 day grace period - done, problem solved.

Clarification - it took A LOT of whining & posting by the community before Trion offered a grace period for Rift.

[Spaisekraft]

Why are you even comparing GW2 and Defiance? It's two completley different companies.

Edit: Excuse me, AreaNet and Trion.

Because they're both MMOs and they both use the same payment model? They both had similar pre-order packages?

If you want me comparing Trion to Trion, well, Trion had a grace period for Rift.

[Serrot]

Trion offered a grace period for Rift

And they aren't with Defiance. Well, not at present anyway.

[Cryptor]

Am I the only one here who was actually there for Rift launch ?

'couse it took one huge shtako storm on the forums for Trion to provide grace period. It's not like Trion was offering a grace period during Rift launch from the start. It was exactly thesame issue like we are having now but the main culprit with Rift was Amazon not Gamestop, other then that it was thesame thing.

[Arsenic_Touch]

Holy ****. Sense of entitlement is wanting to play it on launch day? Are you ****ing kidding me?

Other MMOs that you can pre-order always come with codes on the receipt so that you can get set up and ready for launch day, even if you are still waiting for the physical copy to arrive in the mail. This is what Guild Wars 2 did.

Trion screwed up and didn't do this, so if you buy an ultimate edition you have to wait for it to actually be in your hands.

If I'm paying over $150.00 for their game then I am entitled to play it on RELEASE. That's why they usually include a code with the receipt.

You are not entitled to play it on release. You are entitled to the extras that you paid for. Where in any of their advertisements does it say the ultimate edition entitles you to playing a physical copy of a game the moment the servers go live? Trion didn't screw up, you did. If you wanted to play at launch you would've made a digital purchase. It's really simple.

[dirtyklingon]

tbh no headstart or grace period was advertised and one of the incentives to buy digital is the convenience of avoiding issues like OP is having.

next time get digital and save yourself the embarrassment of making threads like this.

[Valethar]

Well, Gs won't be letting people pick them up early, sadly.

Sledge said it's not Trion's call on when we can pick it up, but GS said if they let anyone pick it up early so they can play when the servers go up, they have to worry about legal ramifications from Trion.

Long story short, if you're on the west coast, you're screwed for ~12 hours or so. May as well rest up and be ready to go when you can pick it up.