"Login successful but this account is not entitled to play DEFIANCE."

[Zehtuka]

i also bought from g2play and have both preloaded and verfied with trion cs that i'm good to go.

anyways, did you verify your email in your trion account page? set up security questions?


otherwise some people are still having issues with getting access. try trion live chat support today to check on the status of your launcher access.


my guildie bought direct from trion and he has to get support because he has no access and forgot his secruity questions.

You only got one key from G2Play right?

I changed PW several times, setup security Q's, subscribed for the newsletters etc. No luck yet...

[dirtyklingon]

You only got one key from G2Play right?

I changed PW several times, setup security Q's, subscribed for the newsletters etc. No luck yet...

only steam gets 2 keys.

all other retailers get only one.

trion direct orders get no key.(purchase is automatically applied).



try trion live chat support.

[Jenik]

Exactly the same !

[Gaoxin]

got my keys from G2Play and changing the PW worked for me. thanks guys

[Fisheye]

change your password, it's a common fix.

Thanks alot, that fixed it for me

[Niurok]

I see so the problem is that I have to pre-order and get the codes before I can even start the pre-downloading?

[Spuukz]

Change PW works. Thx.

[dirtyklingon]

I see so the problem is that I have to pre-order and get the codes before I can even start the pre-downloading?

yes.

it's more liek a prepurchase though.

[Niurok]

eh I don't care about pre-order I can wait.

[UssMongoose]

I know this is a really stupid question :-) where do I go to reset my password. I was able to download the client but I am getting the dreaded "Login successful but this account is not entited to play DEFIANCE. Please contact Trion Worlds Support." I clicked on the forgot pw but takes me to a non-working link.