"Login successful but this account is not entitled to play DEFIANCE."

[stefanw1337]

Live chat gives 500 internal server error, then what? I'm screwed, right?

[dirtyklingon]

Wow...so I have to sub to the newsletter just to play...that's pretty ridiculous.
(Because now I can login after subbing to the newsletter. Apologize for not saying that I've been with Trion since RIFT beta. Thus, have a verified email and security questions. :P)

it just happens to work for some people.

[umKthcbye]

Ok those who got the game with Steam, do the following, it's not a password issue since the account is recognized.

Go to Steam, Library, right click Defiance, View CD Key.

Go to Trion https://rift.trionworlds.com/
and log in, go to Apply Code. Paste the CD Key code you have from steam into the code box and apply them.
You should now be able to log in and download the new patch for the game and play.

This is the fix I used and figured out without google.
Enjoy.

[msump99]

Just a heads up, I was having the CD key problems with steam like some of you, rattled my brain forever to try and fix it, missed a crucial thing: MAKE SURE THE CD KEY CODE IS IN ALL CAPS. Pretty damn lame if I say so myself