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  1. #1
    Community Team
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    DLC Update: 8/20/13 - 9:45 AM PDT/4:45 PM GMT - All Platforms Except EU PS3

    Hi all,

    Tuesday morning, the Castithan Charge Pack DLC will go live. To push the update, we will be updating both the client and the server. All platforms, save for EU PS3, will be down for approximately *** 4 hours ***.

    EU players on PS3 will receive the update on Wednesday August 21st, as the SCEE (Sony Computer Entertainment Europe) only updates their servers on Wednesdays.

    DLC Update:
    Date: August 20th, 2013
    Time: 9:45 AM PDT/4:45 PM GMT
    Duration: 4 hours


    Click here for the patch notes for 1.027 and DLC #1, the Castithan Charge Pack.
    Morgana - Community Coordinator

  2. #2
    Community Team
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    Morning all,

    The servers are scheduled to come down in ***45 Minutes. ****
    Morgana - Community Coordinator

  3. #3
    Community Team
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    *** 15 Minutes *** Until all platforms, save for EU PS3, are coming down for maintenance.
    Morgana - Community Coordinator

  4. #4
    Community Team
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    The servers are now coming down, with the exception of EU PS3. The update will now start.
    Morgana - Community Coordinator

  5. #5
    Community Team
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    The servers for NA & EU PC and Xbox are now back up and running!


    However, US PS3 is not back up quite yet-- hold tight, as we will keep you updated with information as it arrives.
    Morgana - Community Coordinator

  6. #6
    Community Team
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    Hi all,

    As an update, we are extending the PS3 Maintenance by *** 1 Hour *** from now, till 2:45 PM PDT.
    Morgana - Community Coordinator

  7. #7
    Community Team
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    All Xbox 360 users:

    We are aware of the issue you guys are encountering where you do not receive the DLC content after purchasing, and are investigating it now.


    US PS3 users:

    Sorry for the delay, the new ETA for the US PS3 servers coming up is *** 1 hour 30 minutes ***, at a projected 4pm PDT.
    Morgana - Community Coordinator

  8. #8
    Community Team
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    All US PS3 users:

    At this time, we are extending the maintenance for another *** 1 Hour ***, making our new ETA 5pm PDT as our engineers continue to prep the DLC.
    Morgana - Community Coordinator

  9. #9
    Director of Global Communications dahanese's Avatar
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    Hey guys,

    At this time, we are unlocking the servers for NA PS3. However, we are still experiencing a backend complication with the DLC and the Playstation Store and are waiting to hear back from the Playstation team to confirm and fix the problem. Our ETA on getting that response is tomorrow, so for tonight all paid Castithan Charge Pack content will be temporarily unavailable. In addition, users will not be able to purchase the DLC from the Playstation Store, as we have temporarily disabled the ability to do so - the last thing we want is for people to spend $9.99 and receive nothing.

    All free content will be available to play as soon as we come back up, such as the Dark Matter arkfalls and Volge sieges.

    Thanks - and if we hear anything sooner tonight we will of course let you know.
    elizabeth "dahanese" tobey
    director of global communications
    Twitter: @dahanese | @TrionWorlds | @RIFTgame | @TroveGame | @DefianceGame | @ArcheAgeGame | @EndofNations
    Facebook: RIFT | Trove | Defiance | ArcheAge | End of Nations |Trion Worlds

  10. #10
    Community Team
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    At this time, the NA PS3 Platform is back up, with the aforementioned situation as described by Dahanese in the post above me.
    Morgana - Community Coordinator

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