Update on the NA PS3 Server

[dug81]

no time out issue isn't solved. maybe u guys should check some of your messages

8/21/13 - 7:00 PM - The latest round of timeout errors on the NA PS3 platform has been resolved. The team will continue to monitor the situation overnight so that we can rapidly respond should i happen again.

8/21/13 - 4:00 PM - At this time, we have resolved the timeout errors. If you start to encounter that issue again, please do report it here in this thread, and we will immediately look into it.

Sony America is still looking into why the US PS3 version of the Castithan Charge Pack is experiencing issues on the back end.

8/21/13 - 2:01 PM - We are aware of the fact that some PS3 players are receiving timeout errors and/or are being kicked from the game, and continue to investigate this issue. As soon as we get more information, we will share it.


8/21/13 - 1:37 PM - We have heard back from Sony America and they are working to fix the issue with Defiance - once we hear more from them, I'll relay it to you!


8/21/13 - 9:45 AM PST We are back in the office, and continue to look into this matter for our NA PS3 users. I will update you as soon as I get more information.


8/20/13 - 6:00 PM PST At this time, the NA PS3 servers are up and open for players, with the situation described below.

Hey guys,

At this time, we are unlocking the servers for NA PS3. However, we are still experiencing a backend complication with the DLC and the PlayStation Store and are waiting to hear back from the PlayStation team to confirm and fix the problem. Our ETA on getting that response is tomorrow, so for tonight all paid Castithan Charge Pack content will be temporarily unavailable. In addition, users will not be able to purchase the DLC from the Playstation Store, as we have temporarily disabled the ability to do so - the last thing we want is for people to spend $9.99 and receive nothing.

All free content will be available to play as soon as we come back up, such as the Dark Matter arkfalls and Volge sieges.

Thanks - and if we hear anything sooner tonight we will of course let you know.

[joe1011phosphate]

The title is explicable enough.......

[dug81]

When I was on, after trying to log back in for an hour, I couldn't pull up anyone on my friends list nor could I find a player. Also, the clan I was in was showing no members. So now when we can get on, there are more glitches wtf? BTW, I timed out again and can't get back on now.

don't feel bad man while i was reading this i tried logging in and still can't after almost 2 hours. they sure know how to fix things. maybe somebody should introduce them to duct tape...waiting for the live chat hours to come back around i'm gettin so damn answers.

[joe1011phosphate]

So how many times must I get timed out at the last 2% of a damn Arkfall? I lost count as to how many times this one made, but all that salvage, scrip and those key codes, all lost?

[joe1011phosphate]

Seriously? Time out error again?

[Kaiselius]

Nightly scheduled maintenance this time.

[SackOfWine]

Another idea

What if you all do a quick server restart before ur staff leaves work like you would in the mornings(5min restart). So we get a freshly reset server ****right before peak hours(6pm eastern would b a good time)****

We can try it if anything and see if it helps.

[jwink2236]

well TRION GUESS THE *BLEEP* WHAT.....I already spent money on the season pass.......are you or your theaving arses going to pay me back for the game the the price of the season pass......no you wont.....youi only care about the money and not about ruining a game that had SO much potential......and tell us this.....HOW DOES THE EU SERVERS WORK FINE NOT WITH A SINGLE PROBLEM!.....oh wait you cant......CUZ U HATE AMERICA! Dam communists.....

[JxSiN]

2:10am eastern time till now back to being timed out.
Location - North Carolina

It's not just us Cakalackians.... the disease has spread!

[SackOfWine]

Yup europe seems to be ok but they too will suffer soon enough :P