Amazon Screw Up One Day Delivery

[DFawkes]

Any opened copy of Defiance sent back to Amazon will be rejected by the returns department.

Unless of course it's already been negotiated and confirmed in writing, such as in good sir Blastiel's case. I read the whole saga in another thread, it was agreed they'd accept the return because of the exceptional circumstance, as well as them making it very clear it was against usual policy.

As such, I certainly wouldn't risk it myself as I've got nothing from them to signify they agree. Though I live just down the road from Europe's returns department (they all come to Scotland) so could always go and try and kick up a fuss Assuming I could get past all the security. Worse than an airport, getting in there!

[Nazdreg]

Well GameStop is supposed to be shipping my game today, and without a tracking number I have no clue when it's supposed to arrive.They said it would be here on the 2nd though, but it doesn't seem like it. So Amazon isn't the only one messing up orders

I still haven't heard from them about mine. I sent in a email questionnaire about it almost a week ago. Looking like I'll not be using them anymore. Just irritated they were the only ones to offer a UE in America.

[Big Bear]

Again, I have asked for advice on this issue. I have been told that Amazon will not accept the return of a used game for a full refund. The delay is not deemed to be an exceptional circumstance. I know it's not what people want to hear but if they open the game they will not be refunded.

[Kage]

Amazon really made a mess of this one.
I followed the link from the nice UE delay email they sent me, ordered a standard copy (which I intend to settle for and keep) and chose the delivery option clearly marked to 'get it by the 2nd of April'.
Up until this morning it was estimated for delivery by 0900 on the 2nd - and was dispatching soon.
On dispatch it cheekily changed to the 3rd.
Guess I better print a returns label ready for when it isnt here on time......

[BleakPanther]

Again, I have asked for advice on this issue. I have been told that Amazon will not accept the return of a used game for a full refund. The delay is not deemed to be an exceptional circumstance. I know it's not what people want to hear but if they open the game they will not be refunded.

Again after the **** storm regarding the delay, having been confirmed in text multiple times with several representatives the deal that some have come to terms with Amazon is different from what you've been told. Unfortunately you may have gotten a bad piece of intel or someone that didn't have the info that the others have. If you are correct, be prepared for an even bigger storm since its been confirmed by different reps of Amazon in writing.

If I am not mistaken, you are an Amazon Rep. Find yourself a blast helmet because your co-workers/associates have lit the fuse on some of the most annoying explosives the world knows - Angry, bored GAMERS!

[Jesse]

That is just wrong. Shame on you Amazon.