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  1. #21
    Quote Originally Posted by AlexG4mepl4Y View Post
    Okay - So basically they don't even know they made a mistake, before they've got some proof of the conversation?
    from what it looks like all kinds of retialers are having issues, i wouldn't blame steam or g2play. looks like trion gave retailers wrong info. including mislabeled keys.

  2. #22
    Junior Member
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    Quote Originally Posted by AlexG4mepl4Y View Post
    Okay - So basically they don't even know they made a mistake, before they've got some proof of the conversation?
    I'll find out once I pass the Trion queue. It makes sense on G2Play's side since as far as they know all keys are equal. Unfortunately this doesn't seem to be true.

    (I'll also ask what kind of bonus key this is, maybe digital deluxe lol)

  3. #23
    Member
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    Apr 2013
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    I'm talking to a GM atm, and all he is saying is the standard

    "I appreciate your enthusiasm for and dedication to Defiance! Currently, pre-download access is in the process of rolling out in a waves. This means that some players may gain access sooner than others. This is to ensure the integrity of our service. That said, you will be able to pre-load the game before game servers go live on April 2nd. Thank you for your patience and understanding."

    So I quickly told him that might not be the case with me, and explained the problem with the key codes thereafter. He hasn't answered yet.

  4. #24
    Junior Member
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    Apr 2013
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    I`ve just now updated my ticket asking to know whether i have only the bonusses or the game aswell.
    Looking forward to the response.
    I`m glad i`m not the only one experiencing problems atleast.

  5. #25
    I have been told I should still recieve a cd-key from the place I purchased from because my current key is for bonuses only. I wonder why they didn't tell me the previous 5 times I contacted them...

  6. #26
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    Quote Originally Posted by SoulAssassin808 View Post
    I have been told I should still recieve a cd-key from the place I purchased from because my current key is for bonuses only. I wonder why they didn't tell me the previous 5 times I contacted them...
    Where did you purchase your digital game from?

  7. #27
    Junior Member
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    Mar 2013
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    One: Alot of retailers were not handing out the actual product keys it seems due to people pre ordering, getting keys, cancelling, but sitll having keys.

    Two: If you read the official post, Sledge explains they are rolling it out in waves to stagger server load.

    Three: If you dance naked around your computer chanting ancient rituals, it'll help.

  8. #28
    Senior Member ironhands's Avatar
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    Feb 2013
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    3,838
    hmm, I confirmed I had a pre-order, but now I want to double check. I've done my pre-load, but now I'm concerned if there were supposed to be 2 key codes

  9. #29
    i got the game from gameliebe.com and have the same problem :-( but they doesnt know anything about a 2nd key ...

  10. #30
    Quote Originally Posted by AlexG4mepl4Y View Post
    Where did you purchase your digital game from?
    Cjs-cdkeys.com
    Only got the one key. I have sent them a ticket about it.

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