I'm talking to a GM atm, and all he is saying is the standard
"I appreciate your enthusiasm for and dedication to Defiance! Currently, pre-download access is in the process of rolling out in a waves. This means that some players may gain access sooner than others. This is to ensure the integrity of our service. That said, you will be able to pre-load the game before game servers go live on April 2nd. Thank you for your patience and understanding."
So I quickly told him that might not be the case with me, and explained the problem with the key codes thereafter. He hasn't answered yet.
I`ve just now updated my ticket asking to know whether i have only the bonusses or the game aswell.
Looking forward to the response.
I`m glad i`m not the only one experiencing problems atleast.
I have been told I should still recieve a cd-key from the place I purchased from because my current key is for bonuses only. I wonder why they didn't tell me the previous 5 times I contacted them...
One: Alot of retailers were not handing out the actual product keys it seems due to people pre ordering, getting keys, cancelling, but sitll having keys.
Two: If you read the official post, Sledge explains they are rolling it out in waves to stagger server load.
Three: If you dance naked around your computer chanting ancient rituals, it'll help.
hmm, I confirmed I had a pre-order, but now I want to double check. I've done my pre-load, but now I'm concerned if there were supposed to be 2 key codes
i got the game from gameliebe.com and have the same problem :-( but they doesnt know anything about a 2nd key ...