I think everyone with the problem and is unable to fix is has:
2013-3-29 Defiance PC Code Applied PREORDER_3PD
In their Transaction History
I think everyone with the problem and is unable to fix is has:
2013-3-29 Defiance PC Code Applied PREORDER_3PD
In their Transaction History
You`re probably correct, i have the same in my history.Originally Posted by SoulAssassin808
Jhea I can confirm this, but it's gone because i Entered 120 arkfall codes. So I'm panicking even harder now.
It's gone in your "Apply code" tab, yes. You will still have it if you go to the transaction history and toggle on Defiance PC
I`ve made screenshots of every single detail just in case, good thing i did because i had to send about half of them to g2play for them to believe me :s
Just got reply from support, if you ordered physical copy you will not be able to patch or play until you have the box in your hand. So you get to wait 13 hours after the servers go live, then spend more time waiting to install/patch; good luck getting a name you like.
First time I've encountered this problem in order a decade of online games. I'll be picking up Bioshock instead of Defiance tomorrow.
It`s something you should`ve thought of though.
It`s certainly not the first time it`s like this.
I got in touch with G2Play and they asked me to send them a screen shot of my desktop with the error on screen as well as my order number and the key that was sent to me. I sent them this information and they replied saying that they have been in contact with their supplier and that they should be receiving the necessary keys tomorrow. They intend to send them to their customers as soon as they receive them.
just got this email
Response Via Email (GM Raphael) 04/01/2013 03:37 PM
Hello ,
Thank you for contacting us regarding Defiance.
It looks like you successfully applied your pre order code, but you also need to apply another code that grants full game access. If you have not received this code, please contact your retailer. We apologize for the inconvenience.
If you have any additional questions or concerns, please don't hesitate to let us know. Thank you for your continued support of Trion Worlds and for playing Defiance.
Your reference number for this question is 130401-000421.
Sincerely,
Trion Worlds Inc.
Funny! I just got this E-mail from G2play!
Dear Customer,
Thank you for your enquiry.
We are aware of this, however our supplier will send us those keys tomorrow.
As soon as we receive them, we will send them to customers.
Please accept my apologies for this inconvenience.
Kind regards
G2play Team
Marcin
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