Cant get to live chat for Support

[Airwolf3169]

Server error
The website encountered an error while retrieving https://support.trionworlds.com/app/...ity%20question. It may be down for maintenance or configured incorrectly.
Here are some suggestions:
Reload this webpage later.
HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfill the request.


I have not gotten the same error message for the last three days. What do I do if I cant acess chat help. is there a Customer service Phone Number ?

[Senel]

I can confirm it's not now down for maintenance i was able to enter the queue, 60 people ahead of me so i'm not the only one.

Try a different browser i remember i had to do this last week.

[Ayvox]

Don't works on Chrome
Works fine on Mozilla and IE

[nu1mlock]

Don't works on Chrome
Works fine on Mozilla and IE

I was chatting with support using Chrome just fine about three hours ago.

[AZAG0TH]

I couldn't get through on Chrome either, had to launch mozilla for the first time in months.

[Arcs]

Chrome does seem to struggle, i tried 3 times with chrome, got the error, tried once with IE got in the queue.. 41 people in the line, 45minute wait.. *sigh*