Digital Deluxe edition items

[ryantryin]

Only my Digital Deluxe items are not showing in claim, All arkfall codes and BASIC preorder things, and Steam tier rewards are showing, but not DDE items

EXACT same issue. Was able to claim all other items EXCEPT digital deluxe, so no ark infilitrator outfit, etc

[Sex]

Yea i didn't get my dodge charger or any of those other preorder crap...

[StormShadow]

least you got in. some of us are still waiting to download. looks like an 8 hour download. already been going 2.5 and patcher says 5.5 to go.

[bray192]

Guys, you go to the store in-game. That's where you find you're items if the cd-keys are linked to your Trion Worlds account.

[Sex]

Guys, you go to the store in-game. That's where you find you're items if the cd-keys are linked to your Trion Worlds account.

How are we able to play without it being linked? FYI i only have one key that unlocked everything.

[Scully]

I only got the general pre-order items..ie. charger and pistol. I ordered Digital Deluxe..and was supposed to get arkfall gear and a different color charger.. I will submit a ticket..maybe they aren't going to make them avaliable until midnight..or something.

[Blackwolfe]

Guys, you go to the store in-game. That's where you find you're items if the cd-keys are linked to your Trion Worlds account.

I think alot of the people who are posting here saying they didnt get their items are fully aware of the fact that you need to go and claim them.

[ryantryin]

Guys, you go to the store in-game. That's where you find you're items if the cd-keys are linked to your Trion Worlds account.

Not sure who this is directed to...many of us go to the in game store and were given some of our items, not all.

[Scully]

I did go to the In-Game store..there were only the basic pre-order perks..none of the Digital Deluxe items were there..
How do you submit a ticket?

[Kordesh]

Same situation. Pre-ordered on GMG, no pre-order items (doesn't look like GMG has released the key yet...) and while my account is flagged for digital deluxe, only managed to get my Ego items thus far. I would think they just don't become active until the official launch date, but I keep hearing mixed things about people who do have the items already (I'm wondering if that's just people confusing them with the My Ego items though, because that seems to be happening often...)

Edit: Update, just logged in again after logging out for a bit, 11:32PM EST, deluxe items were there and bonuses are active. Now I just need to get my pre-order stuff sorted out with GMG /=