Digital Deluxe edition items

[Archangel]

likewise.

Bought through Trion and no items yet. I bet they'll fix it soon.

[ThyJester]

Just bumping this and adding my name to the "Haven't gotten DD items yet list". BOO

[Malevion]

Logged into my Trion account and under the Defiance Digital Deluxe, it has "Coming Soon". I know how much Trion likes to use the word "Soon" for a time frame with their stuff but "Soon" better be really soon. They didn't agree to take the payment for the game "soon" but instead took it "now".

That wording is just there because they haven't updated it yet...you can play now. Give it a shot, I just logged out a few minutes ago after about an hour of playing.

[Remag Div]

Anyone missing stuff is their fault, not Trion's.

Granted, it was handled and communicated poorly, but I logged in last night and was able to claim every pre-order bonus.

There's only 2 steps you need to do. 1, make sure any CD Keys you get are entered into Trion's website when you log in. If they are not, you won't see anything to claim. Once you do, 2.. log into the game and they will be able to be claimed from the Defiance store, claim button is lower left side.

[ThyJester]

Anyone missing stuff is their fault, not Trion's.

Granted, it was handled and communicated poorly, but I logged in last night and was able to claim every pre-order bonus.

There's only 2 steps you need to do. 1, make sure any CD Keys you get are entered into Trion's website when you log in. If they are not, you won't see anything to claim. Once you do, 2.. log into the game and they will be able to be claimed from the Defiance store, claim button is lower left side.

The usual comment from people who already got their stuff... FYI, if you ordered from Trion there's no keys.

[Scully]

I pre-ordered thru Trion the Digital Deluxe. I received the pre-order rewards but NONE of the things that are given because I purchased the DD.

I did go to the store and claim all of the items that were in the store. NONE of the Digital Deluxe rewards were in my store. Not exactly sure how thats my fault..

and it does show in my Trion account that I purchased the Digital Deluxe..and I have a receipt that I paid $99 for the DD.

I am waiting in the voice chat support que which is taking awhile..

[Evermoore]

Likewise, NO deluxe items for me to claim. All preorder items are present as many have mentioned.

[Octaval Acorn]

Anyone missing stuff is their fault, not Trion's.

Granted, it was handled and communicated poorly, but I logged in last night and was able to claim every pre-order bonus.

There's only 2 steps you need to do. 1, make sure any CD Keys you get are entered into Trion's website when you log in. If they are not, you won't see anything to claim. Once you do, 2.. log into the game and they will be able to be claimed from the Defiance store, claim button is lower left side.

Yeah. Okay. Uninstall the game; your incompetence and dense thought processes are probably what is bogging the game down.

[Remag Div]

So what did we learn here, everyone?

Use Steam.

[ThyJester]

So what did we learn here, everyone?

Use Steam.

Steam has the exact same issue. Now shoo, go be usefull.