Digital Deluxe edition items

[Wolfy]

I opened a live chat, took about 1h30 to get someone and they were able to give me most of the deluxe bonus, only missing the 30-days boost and the title which should be there in a few hours said the live chat rep.

Was that today? cause here now when i'm trying to do it all i get is a pop up window with nothing in it.

[scruffyhobbit]

I got everything I ordered.

1- You do NOT get the items until you leave the tutorial area.
2- you must go to the ingame store and use the claim items button at the bottom.
3- you MAY have to manually add the codes from Steam to your TRION WORLDS account directly.

Instead of running the install through steam, I clicked on the little link they have there for the GAME KEYS, all of my keys were there which I then opened up my TRION account (since I have rift) and added all the codes there including my code for the rift expansion. Once I got out of the tutorial, the store opened up and everything was there.

If you HAVE added the codes manually to your trion account, then you'll probably need to speak with support.

[xlaw]

I on the waiting for game delivery, i not residence in USA. Hope when i receive you guys already receive the gifts ^^

[Arkayn]

Was that today? cause here now when i'm trying to do it all i get is a pop up window with nothing in it.

Yes it was today i click on live chat about 5 min after they opened, if nothing is happening when you click on live chat, i would suggest clearing browsing history or try an other browser (i had to do that my self, chrome was not working for me )

[Drake]

I got everything I ordered.

1- You do NOT get the items until you leave the tutorial area.
2- you must go to the ingame store and use the claim items button at the bottom.
3- you MAY have to manually add the codes from Steam to your TRION WORLDS account directly.

Instead of running the install through steam, I clicked on the little link they have there for the GAME KEYS, all of my keys were there which I then opened up my TRION account (since I have rift) and added all the codes there including my code for the rift expansion. Once I got out of the tutorial, the store opened up and everything was there.

If you HAVE added the codes manually to your trion account, then you'll probably need to speak with support.

1- left long time ago
2- they wasnt there
3- purchates from TRION page directly not get any codes

4- if you have no idea dont talk

[Plaztic]

1- left long time ago
2- they wasnt there
3- purchates from TRION page directly not get any codes

4- if you have no idea dont talk

Exactly!

I'm not in the Tutorial. Checked the store and picked up all my hunter items NO DD items. I bought mine from Trion itself...

[scruffyhobbit]

Exactly!

I'm not in the Tutorial. Checked the store and picked up all my hunter items NO DD items. I bought mine from Trion itself...

so then how about y'all contact trion directly instead of posting on the message boards as if there are people here who can fix it...all we can do is tell you:

"uhh, ours works"
"user error" or
"mine don't work either"
"I spoke with support, it's now fixed"

you don't go to your auto mechanic when you need surgery do you? don't go to message boards when in game items don't work as there is only so much we could tell you. I'm sorry your stuff isn't working, I'd be upset too, but take it up with the right people.

[LadyChaos]

so then how about y'all contact trion directly instead of posting on the message boards as if there are people here who can fix it...all we can do is tell you:

"uhh, ours works"
"user error" or
"mine don't work either"
"I spoke with support, it's now fixed"

you don't go to your auto mechanic when you need surgery do you? don't go to message boards when in game items don't work as there is only so much we could tell you. I'm sorry your stuff isn't working, I'd be upset too, but take it up with the right people.

We have. We have put in tickets and support Questions for the FAQ and bug reports and opened live chat windows and sent mail. The point is no one seems to have been answered. The reason people are posting here is if someone has received a response and can be helpful to post that info.

This is a problem for those who DD from trion as we have no DD code to input its done on Trion's side. I'm an hour form my promised "answer in 24 hours" I don't think they will make the time IMO. The live chat will not connect I think it's turned off or completly bogged down.

[Wolfy]

We have. We have put in tickets and support Questions for the FAQ and bug reports and opened live chat windows and sent mail. The point is no one seems to have been answered. The reason people are posting here is if someone has received a response and can be helpful to post that info.

This is a problem for those who DD from trion as we have no DD code to input its done on Trion's side. I'm an hour form my promised "answer in 24 hours" I don't think they will make the time IMO. The live chat will not connect I think it's turned off or completly bogged down.

Been more then 24 hours from when i made my ticket about it and have yet to get reply.. but now i'm in line for live chat so .. meh hoping it will fixed >-<

[Draemos]

so then how about y'all contact trion directly instead of posting on the message boards as if there are people here who can fix it...all we can do is tell you:

"uhh, ours works"
"user error" or
"mine don't work either"
"I spoke with support, it's now fixed"

you don't go to your auto mechanic when you need surgery do you? don't go to message boards when in game items don't work as there is only so much we could tell you. I'm sorry your stuff isn't working, I'd be upset too, but take it up with the right people.

How bout you quit being useless and get out of this thread.