A Q&A on why your servers might or might not be up right now

[IGears]

I just got back from Gamestop and they refunded me my $478 of money I had paid to buy 3x Exclusive Gamestop Collector Editions of the game. I won't, at least at this time or anytime in the foreseable future, be playing. To some this may seem like an extreme reaction to what in the long term represents 12-24 hours of lost time. So be it if that is your reaction. My only recourse to this sort of poor management and service on Trion's part is with my wallet. And then there is the character's names. And then there is the principal of the matter.

There are many many choices out there as to what game I spend my time and money. A simple pre-load using a key my retailer gives me and a grace period of 3 days (like every other MMO does for people who buy collector's editions do) would have solved this. And to think you provide the worst service to the very people that pay the most for your products. How ironic.

lol another funny story by something that wasn't promised from the start.

[Munx]

so your whole gaming experience is gone now because someone has taken your name? what would of happen at midnight when you got home and someone already had it?

Then he/she would've had the same chance as everyone else to get it, and would obviously accept that someone quicker got it.

some of us have used our ingame name for over a decade and are attached to it, I don't expect to be able to get it in every game I play, but I do expect to have the same chance as everyone else to aquire it if I pre-order, and showed up on time.

And if anything ingame names are more important in defiance then any other mmo to date, as there is the chance of being mentioned in the show etc.

[Feyniphia]

Thanks for the clarifications Oveur. ^_^

[Nelob]

Is there a Server Status page we can check to see if our preferred server is up/down/etc?

this please.

and if there's another wipe will all the items be redeemable again including lock boxes, and boosters reset?

[IGears]

Then he/she would've had the same chance as everyone else to get it, and would obviously accept that someone quicker got it.

some of us have used our ingame name for over a decade and are attached to it, I don't expect to be able to get it in every game I play, but I do expect to have the same chance as everyone else to aquire it if I pre-order, and showed up on time.

And if anything ingame names are more important in defiance then any other mmo to date, as there is the chance of being mentioned in the show etc.

whatever, this is sad... fussing over a name... that is a total game breaker for you... i will never understand this at all.

[ironhands]

Greatest dev post ever..

+1009090 internets in agreement

[Motrok]

How about the issue that I am having? I know I am not the only one...

http://forums.defiance.com/showthrea...d=1#post155310

[Lord Marshal]

I just want to know if he is Oveur Unger or was he Oveur Dun?

[IGears]

How about the issue that I am having? I know I am not the only one...

http://forums.defiance.com/showthrea...d=1#post155310

sounds like you need to reinstall the patcher or something

[drac]

Still for the ps3 digital copies we should be allowed to download its 12.6 gigs some people it will take awhile to download then we have to patch I mean really help us out plz. Ty