If it was a game breaker I would request a refund, It is however something that impacts my game experience in a negative way, as such I got every right to voice my concern about the mather.
You need to understand not everyone plays the game for the same reasons or with the same goals as you, Yes it is a shooter, but even so it will likely draw a rp crowd aswell, while I don't rp myself, my ingame names actually do mather to me.
This exactly. We've been studying the lore for quite a while, and both of us have stories written up for both of our characters. A change of name(s) in this is just a punch in the face. If I pre-order a game, I plan to play it on its release date, not before.
I'll never understand at all how players can take a whole 10 seconds to create a character in a game, without giving any thought to the names they apply to these beings.
I assume you're from the shooter crowd rather than the MMO crowd then? I'm not too fussed about names personally, but understand that to many it is important. Having said that, I do use the same name(s) for every game that I play, I just use pretty obscure names which are extremely unlikely to be taken before I get to creating characters.
When I buy a physical copy of a game I do so knowing that it might not come in when I want it to and I might not be able to pick it up in time. I know it sucks that people want to play Defiance now but can't. But I promise it's not game breaking or the end of the world.