A Q&A on why your servers might or might not be up right now

[Munx]

Laughter don't make promises you can't keep :P

For scandinavians, germans, and australians the cd-key is not availible unless you use questionable methods of seeing it.

There seems to be some sort of idiotic region block at steam which causes it, and steam has completly ignored the issue so far.. despite that its been going on for well over a week.

[Aeekto]

I was personally told by someone from Trion there would be NO wipes.

Sorry, but i don´t trust anyone if it´s game related until there is an "official" statement..... just take a look at the confused support about the "Dodge Challenger" how even a GM can be wrong

Er, lol. Your reply has nothing to do with accessing the CD key from Steam. :3

actually it has to do with the EU (login issues are just some additional information that everything is borked for people of the EU) because they need to use a VPN to get their codes from steam....... without VPN they wont get it right now

[Laughter]

Laughter don't make promises you can't keep :P

For scandinavians, germans, and australians the cd-key is not availible unless you use questionable methods of seeing it.

There seems to be some sort of idiotic region block at steam which causes it, and steam has completly ignored the issue so far.. despite that its been going on for well over a week.

That's sad. I claimed my key with zero issues several days ago. I'm in the US though and don't preorder from Steam ever. So I just figured its that way for everyone. Like, you guys don't have this?

Also is there anyway for you guys to get a refund and order some where else?

[Bad Instincts]

Thanks Oveur for make this thread and explain all the FAQs about servers issues.

[Dreamo84]

If your in game name was so important, you should make it something more original. "This name means so much to me, but a thousand other people always want it to!"

Use some originality, I have several names I use in every MMO I play and I have never once had any of them taken already.

[Smauzt]

and that you will have no problems gaining a couple of hours on the couple of thousand that went in early, at risk of losing all their progress.

It would only be fair for people who got in earlier to lose their progress..

[DARkHARMONy]

I feel everyone here about as buying the Ultimate Edition ($150) and cannot start playing until we finish downloading the Launch client , after we receive our order and pull that code out. I thought I wouldn't be in the position I currently am stuck with. My preorder of the UE from GameStop which I paid in full upfront months ago, never arrived and is still lost in transit! Now I can suck it up and hope my order isn't several days late, which it may end up being. I just feel some extra anger because I have been testing on both servers for months, and I also am a clan leader. I'm greatfull that I was chosen early on to begin testing, and had a great time doing it. Right now my biggest concern is not being able to claim my character name I have always used. The concern may sound small, but for me it really is quite important. Well, just thought I'd include myself on this thread and let the other players that need to wait until tomorrow, know that there is some like myself that don't even know when they will see their order! =P

[Olcsonn]

Thanks for the answers to some questions that people were having, and thank you for making me chuckle during my sleep deprived wait for midnight...

[WalkingDeath]

Can I catch up to people who started before me? Without a doubt.

Will I be able to claim any of the names I had in mind at ACTUAL launch? very unlikely now..

I don't care if I start later.. But I was rdy to log in when it was SUPPOSED to open, to do exactly that, claim the names I wanted.. you robbed me of that chance, and I find that to be inexcuseable.

Doing something like this wouldve been fine if you allowed people to claim names before launch, but this SUPRISE EARLY LAUNCH (for a select few), is quite unfair in regards to names.

Quite honestly, I belive there should be a wipe before offical launch, not because I care that people progressed in game, but because I and I am sure others, want a fair chance at claiming the names we wanted.

Your character name really matters that much to you? Sounds like you are complaining about a completely unimportant aspect of the game. Think of a new name big deal...

[Shadinaxx]

Your character name really matters that much to you? Sounds like you are complaining about a completely unimportant aspect of the game. Think of a new name big deal...

Some people have used their game names as online personas for longer than many gamers have been alive. To some, it's akin to identity theft. However, Defiance does have a good naming platform that using an alteration to the name while making a ticket to the GMs to see about getting your original name (sometimes it can be reversed, if you can prove that you are the rightful owner of the name) reinstated to you, and giving the other person a chance to rename their character.

However, in most cases, people are using names that are quirky and fun, and also, popular. In which case is pretty much a race to get it first.