
Originally Posted by
Oveur
Q: I just noticed that the [insert territory] servers for [insert platform] are up now, can this be true?
A: Yes, this can very much be true. As we approach our real launch, servers may be up for extended times for testing and troubleshooting. Right now, we are working on unforeseen issues for EU PC and US PS3. So it’s working as intended, we are finding issues before launch, just as planned.
Q: Why is my server not up right now?
A: Simply because we focus different type of our people on different servers at any given time. They may or may not require them to be open. Often we want to see how it is under considerable (100s or 1000s) but not full load (100,000).
Q: Will you leave servers open when you are finished?
A: Yes as that’s very likely close to our launch time and we would like to spread the load of new players in the first hours.
Q: This is just a soft launch and you guys are screwing Europeans again
A: No, of course we’re not. As an Icelander I can faithfully say that we are not intentionally screwing anyone in Europe intentionally. You can look at our volcanoes and economic collapses as evidence of that. We are simply on long work hours in the last week and use every opportunity we have till launch to make it a better experience for you.
Q: But everyone is getting ahead of me!
A: I’m sure you’re skills are mad and your aim is true and that you will have no problems gaining a couple of hours on the couple of thousand that went in early, at risk of losing all their progress. They will also eventually need sleep so you will be able to catch them in their dreams. That statement was not intended to be creepy at all.
Q: F#$% amateurs not preloading or waiting for retail boxes to arrive
A: I have yet to master the skill of Omnipotence. Will be there shortly. In the meantime, we were not able to allow preload, pre-patching, pre-download on all platforms, in all territories through all retailers. We’re incredibly sorry for that. We’re doing everything we can still to make this happen.
Q: So is this a “soft launch”?
A: No, we do everything hard.
I may or may not add to this Q&A based on questions below my beloved but I'm pretty sure I'll be a bit busy still with this launch stuff.
Thank you for your patience!