Green Man Gaming :: No pre-order bonuses

[Maize Rager]

I pre-ordered Defiance through Green Man Gaming.

Upon claiming items in the store, all the unlocked items from Ark Codes are there, but none of the pre-order bonus items are there.

Annoying.

[Jad]

Same for me, I have the Ark code bonuses but non of the preorder items.

[enoclafj]

Same here. That is pretty lame.

[GrayGhost79]

Same here as well, submitted a ticket to support but still waiting on a reply. Was my first time using GMG lol, it was a nice deal but... not sure it is worth the headache.

[ArchBane]

Same issue for me too, and was also my first time using GMG,lol

[iBones]

As mentioned in other threads, Trion is working on the issue.

[Avenger]

arkfall codes all worked correctly - you can redeem them from the cash shop. I can see the preorder bonus is applied to my account - just a matter of time for the items to appear for redemption.

[Avenger]

Better late than never I guess - I got an email from GMG this afternoon (17:30) notifying me that Defiance would launch at 00:01 - so only a little late!! but also included was a redeemable code for the preorder bonuses alongside the key for the game which I had already activated.

so check your inboxes / GMG site for keys.

[ironhands]

if you're still missing the items after checking the claim window in the bits store, you'll need to submit a support ticket to trion

[raika]

i got a mail today too with a 2nd bonus key for preorder items, but it was already used -.-