Login successful but this account is not entitled to play DEFIANCE:

[Chorology]

Just had conversation with a GM and it seems the reason I could not play is because of a faulty access key from Allopass. I got forwarded to the billing and I need to wait a estimate of 24-48 hours for a respond. So if you guys have a 8 digit access key then contact Trion Worlds ASAP, because it should be 12 digits and not 8.

[Guyver]

same problem here. from Uk and had the game pre ordered for months and cant get on. been trying for hours and waiting for live chat for the past hour and a half.

edit. changed password and it seems to have worked. very very bad of trion not to give any details on this problem. they have made a big error for the start of this game. hope they pull their finger out and get this sort of stuff sorted

[Deathstryke]

Ok i cannot seem to get game to fire up i applied 2 out of 3 codes from steam in trion account. 1st code the deficance standard would not apply says already in use or expired. The other two codes pre-order and tier bonuses were accepted just fine and posted properly. Also changed password cause some peeps said that worked for them just not for me lol. Question is The pre-order code should have been the game right? still cannot get into game says log on fine just not authorized to play yet. I'm trying to be patient and just think maybe is a ton of people all loggin on at same time so it crazy slow updateing or something.

Ok just realized 1st code one digit was off so now all three codes are entered still not letting me on will wait patiently i guess.

Ok gang got it done after u enter all three codes had to go to game manager tab and start dl starter now im dl wooot ready to shoot something lol like my big toe. peace see u all in game.

[JagerMyk]

at least you have the game!! I preordered it 2/26 an dont have mine...due to the store I used or their venders not sending it...happy happy joy joy

[Amithus]

I just had the "successful login but not entitled to play" issue and I reset my password in the Trion site and after I got the email that confirmed my password was changed it let me into the game.

[Captain Jack]

I got this first thing this morning when installing the Steam "version" too. However (like the following quoted posts suggest), I simply realized that I needed to log into my account on Trion (their main site) and go to the APPLY CODE section and insert the keys that were on my Steam account (obviously one at a time) to my Trion account the same way I had applied the keys from my purchases of Defiance from my digital purchase on Amazon. (yes, I have two copies of the game, the second is for my daughter).

I think the important thing is that you have already set up a Trion account, (just having a Steam account is not enough) also, a forum account is not enough, even though works off of same account, you need to have logged into Trion's main site as well (my guess is running from separate servers but sharing security) or more to the point, that you successfully log into your Trion account at some point outside the forums.

This is only a speculation, but I'm guessing it will help at least some of you.

__________________________________________________ _________________

If you bought the game on Steam, you have several cd-keys (i have 3). Enter them here, on official cite:

https://defiancepc.trionworlds.com/c...m-voucher-flow

Problem solved.

__________________________________________________ __________________

Hi everyone,


To succesfully register your Steam purchase keys.

1- Go to your account management on the trion website where you can apply code.
2- after you applied all codes from Steam there, login into the game launcher inside Steam but leave the Authencation BLANK, fill in nothing and it will login and there you go can play the game without problems.

Optional: You can optional leave it blank and see the message login succefully but no rights to play Defiance. Thats why you have to do the above step

[TheGamestation]

https://support.trionworlds.com/app/...tail/a_id/1486
Go into this site. it helped me alot im patching it right as im typing this

[R4MYYY]

Give me my money back that's the solution ! fix your games before you sell them

[Teakz]

try to run the "patcher.exe" as administrator.this works for me

[Zacyia]

Also having this issue, however I am one of the few that seem to grasp the fact that this is Release night, which means a million people are all trying to log into a spankin' new game, of course this causes issues.

So, to those of you saying things like "This is crap. I paid $60 to be told I am not allowed to play." calm down kid, it's a video game, and 90% of all big titles have launches like this.

Hopefully it resolves itself very soon, always does.

Im sorry but did I hear you correctly? Losing $60 isnt a big deal?? Maybe to you it's not but it is to me! I expect to be able to play a game that Ive payed for; not be ripped off saying Im not allowed to play! By the way, this issue has nothing to do with their servers. It is some issue with the account; as if we had never bought this game in the first place. And ill be damned if I am told to pay ANOTHER $60!! I have never heard of anyone paying $120 for JUST a game!