Help!

[Fishynubcake]

I bought Defiance a few days ago. Preordered, I submitted my code to the website, and now when i log in it gives an error ''Acount accepted but not entitled to play defiance'' someone help me please! i want to play it!

[kkelijke]

I have too this problem!

"Login succeful but this account is not entitled to play DEFIANCE . Please contact Trion World Support"


buy on steam , enter codes on page trion manager account

please help!

[Fishynubcake]

Yea i got every thing here - Date: Mar 28, 2013
Transaction Type: Code Applied


Product: PREORDER_3PD

but still, nothing. im not quite happy now, does this mean ihave to buy it again or something? I realy dont want to as im completely broke. someone help?!

[OddBall]

Just great the game starts today and i cant play =/ =(. i have some problem.
"Login succeful but this account is not entitled to play DEFIANCE . Please contact Trion World Support"

What i have as answer from support is change your old code, and make a new.
that should reset everything.

done that but still same message.

anyone els got a diffrent answer from support ?

[kkelijke]

hmm... i try it
https://support.trionworlds.com/app/...tail/a_id/1486

and i think its worked. i start download patch,.. lets see when finished

[Fishynubcake]

I got the same answer, but i got my code applied, transaction history ,etc (like my former post)

2013-3-28 Defiance™ PC Defiance Pre Order
--------------------------------------------------------------------------------------

#XXXXXXX 2013-3-28 Defiance PC Code Applied PREORDER_3PD

--------------------------------------------------------------------------------------
Transaction Order #XXXXXXX
Date: Mar 28, 2013
Transaction Type: Code Applied


Product: PREORDER_3PD

[kkelijke]

your code apply?

http://i.imgur.com/EZQHfms.jpg

try login on here
https://defiancepc.trionworlds.com/c...m-voucher-flow
and after login on game launcher

if its not work try reset password
https://defiancepc.trionworlds.com/a...t_locale=en_US
need wait 5-10 min after reset password apply

and retry login on game launcher

[Fishynubcake]

I changed my password like 4 times now and nothing changed. yes i applied my code and still nothing

[kkelijke]

try reset password
https://defiancepc.trionworlds.com/a...t_locale=en_US
after 3 times reset and wait 5-10 min he changed and i can login on launcher

[Fishynubcake]

im on my 4th try now, and still nothing.