PS3 Disconnects, Lag, Reboots, and Locks

[Sliverbaer]

Did you start a support ticket with Trion? support.trionworlds.com

I had started one last month and had done many trouble-shooting steps. Finally narrowed down to a memory leak in the PS3 version of Defiance. I was told that the fix is in the works.

I have asked that this information be posted on the Community Blog (as 'Official' info), but it has yet to happen.

I spoke to our developers on the matter and it seems you're correct that there are memory allocation issues with PS3s at the moment. I confirmed that this is a known issue and our development team is aware of and working to address this issue, and we hope to have a fix in place soon!

I've pretty much stopped playing on PS3 because of this and have only been playing on PC, which still isn't much. Would rather play my 3200 EGO character on PS3 than my 800 EGO character on PC.

Take their 'soon' statement as you will.

[maverick07]

Well it's something! At least now we can stop telling people to mess with their settings or redownload patches as there is confirmation that doing that stuff won't fix the true problem.

[Sliverbaer]

Figured I'd post some of the things I tested.

Before I started the ticket, I deleted all the Defiance Game data from my PS3 and then redownloaded, when DLC1 came out.

• PS3: CECH-2101A
• Wired. Gigabit LAN
• ISP: Time Warner Cable - 20Mbps (download)
• Heat stable (using laser thermometer to read temps, before game, in game, and after disconnects)
• PS3 Network Connection Test: Settings > Network Settings > Internet Connection Test.
  PS3 Test:
  Obtain IP Address Succeeded
  Internet Connection Succeeded
  PlayStation Network Succeeded
  UPnP Available
  NAT Type Type2
  Connection Speed (Download) 9.3 Mbps
  Connection Speed (Upload) 911.2 kbps
• Connection Types:
  NAT1, direct connect to cable modem. Still disconnected.
  NAT2, behind firewall correctly configured. Tried DMZ mode, but still had NAT2. Set up port forwarding to the PSN ports to my PS3. Still disconnected.
  NAT3, behind firewall that is blocking connections. (Didn't have this)
• Made sure PS3 media server was turned off. Settings > Network Settings > Media Server Connection > Disable
• Pings and tracerts and even PingPlotter graphs to 208.94.26.126.
• Router Firmware wipe and reload to current version.
• Start PC version, fast travel to Crater. Start dancing. Play PS3, eventually disconnect, and then check PC still dancing away.

I spoke to our developers on the matter and it seems you're correct that there are memory allocation issues with PS3s at the moment. I confirmed that this is a known issue and our development team is aware of and working to address this issue, and we hope to have a fix in place soon!

[Woodwolf]

I would like to know if this 'fix' ever came to fruition, or am I still correct in assuming that "soon" to TRION means 'anything less than 5 years'.

[icefire6235]

I just started playing about 3 weeks ago and have been dealing with disconnects and freezes. It is getting to be stupid. I'll start up the game go to a major ark fall load in complete it and exit. I will go to another one, or another event that is going on and I will get disconnected, at that point I have to exit the game completly and reopen the game just to have it go on like this every 20 min or so. it seems to happen only from the open world events and minor/major ark falls.

[SkinCarVer]

ive been playing for about 6 months now and its been really bad for about half of that time.its gotten to be a complete joke to even complete the newest incursions or even getting into a major arkfall.im pretty much done with this game and trion for that matter

[Falandarin]

You have to get used to the fact that you play it as it is or stop playing. Its been screwed up since day one. I know because I was there. Its only gotten worse since then. I try playing again every few weeks or so to see if its been fixed just to be sure. Last time I logged on I got 3 disconnects within one and a half hours. The game is broken and it will continue to be so IMO. At least you didn't waste $60 on a pre-order. Hopefully that will answer your question on when it will be fixed and if anyone else is having the same problem.

[Copperpot]

I've been playing a month or so, but last night was the worst I've experienced. At one point the game froze and the controller was stuck on vibrate. I had to unplug my ps3 to disconnect.

[dramaQkarri]

I've been playing a month or so, but last night was the worst I've experienced. At one point the game froze and the controller was stuck on vibrate. I had to unplug my ps3 to disconnect.

Been playing since last April (off and on) and this is nothing new. With every update/patch, Trion gives us a new problem instead of a new improvement. You kind of get used to it... It's super-disappointing that they've never managed to figure out the issue or invest in whatever it is that needs to be done to fix this DC crap. At least over the last few months they've admitted that it's their issue and they are aware of it. Sadly they seem unable to fix it.

[Wargarga]

I've been playing on the PS3 for 3 weeks and have encountered at least 3-4 hard resets and at least 4-5 disconnects a per 4-5 hours of play. All my problems come from Major Arkfalls, incursions or seiges. Sometimes i can get through one but i will d/c after. Most of the time i go to enter the major arkfall and i get the loading screen followed by a disconnect or if i do manage to get inside i have to wait another 1-2 min stuck halfway under the floor from what looks like a 1st person view.
Also the other fun thing is when the game sound goes out and i get the lovely sound of a lawnmower through my headset. Its not the same noise but it changes pitch and loudness to keep me on my toes. I still get to hear other players talk while this is going on though. These are MAJOR problems and i think should be addressed before they keep adding stuff. I think its unacceptable for a company to put out a game that is this far along and have these kind of issues. Please please fix connectivity issues. It makes the game unplayable and the hard resets are slowly killing my PS3.