Support Desk.. Hello.. Is ANYONE There?. Anyone at all?

[DaveyBoy]

So I issued a ticket via the support page in-game.
My cerebus skill is now at level 8, but the game failed to notice that (look under Season One > Vehicles > Cerebuses > "reach skill level 5 in cerebuses")

I did this one month to the day.. Nothing.
Even the date of the issue is wrong.. (I keep a personal diary)

What is happening TRION?
GID: DaveTheRaveUK

[AmnesiaHaze]

i had the same issue and submitted a ingame ticket too, it was resolved after 3 days or so... if you wait a month try submit a new one i guess

[MaxSterling]

i had the same issue and submitted a ingame ticket too, it was resolved after 3 days or so... if you wait a month try submit a new one i guess

lol. I have tickets put in repeatedly... all of which are closed with no resolution. How much more broke can you get than a legendary with only 2 rolls?

[DIS]

The only way to get anything accomplished for sure is Live Chat.

[Whippersnapper]

I submitted a ticket ingame a week ago about missing items. No response yet. However, I filed it under missing scrip because there was no 'missing items' as an option, and maybe they're skipping it if they think its related to the Life Vendor Xploit punishments? It's not though. I bought 6 guns at a faction vendor back-to-back to complete a Reputation pursuit, but only got only 1 in my inventory

I guess I should have bought them 1 at a time

I want those guns though so I can sell 'em and recoup some scrip

[crasher]

I submitted a ticket ingame a week ago about missing items. No response yet. However, I filed it under missing scrip because there was no 'missing items' as an option, and maybe they're skipping it if they think its related to the Life Vendor Xploit punishments? It's not though. I bought 6 guns at a faction vendor back-to-back to complete a Reputation pursuit, but only got only 1 in my inventory

I guess I should have bought them 1 at a time

I want those guns though so I can sell 'em and recoup some scrip

I'm missing scrip/weapons from buying some EL weapons that I dint get.
I filed a report.
That was a week+ ago.

I know that if/when I finally get a response - it's going to be:
"We can only fix issues in the first 72 hours. So sorry."

[Kaiselius]

They don't seem to pay attention to the in-game ones. I submitted one for the volge violence pursuit glitch. Waited a week, no response. Submitted one via their webpage, got a reply two days later.
Ditto for the "no charge weapon sampler" glitch back when the dlc came out.

[Worldviewsinc]

They don't seem to pay attention to the in-game ones. I submitted one for the volge violence pursuit glitch. Waited a week, no response. Submitted one via their webpage, got a reply two days later.
Ditto for the "no charge weapon sampler" glitch back when the dlc came out.

I got an ingame one answered for the Volge Violence Pursuit...It took 3 weeks though!!!

[BarrySciFi]

Vender weapons are not tradable. I had a similar experience when I bought two purple SAWs from Top-Notch Toolworks. Only had one in my inventory, though I was deducted the scrip and far more importantly the faction reputation points (all 400). A quick search of the forum indicated that this has been a problem from possibly day one of this game. Surprise surprise nothing has been done to fix it. I put in a ticket months ago. A second one a month or two ago. No response, not even the wonderful 'we are aware of the problem and regret... Blah blah blah'

It is inexcusable that a game half a year old has bugs like this

[Fibrenett]

So I issued a ticket via the support page in-game.
My cerebus skill is now at level 8, but the game failed to notice that (look under Season One > Vehicles > Cerebuses > "reach skill level 5 in cerebuses")

I did this one month to the day.. Nothing.
Even the date of the issue is wrong.. (I keep a personal diary)

What is happening TRION?
GID: DaveTheRaveUK

I had the same issue ("reach skill level 5 in cerebuses") at level 9 I got the level 5 confirmation whist driving around in the co op map Explosions 101.