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  1. #11
    Member Riz's Avatar
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    Mar 2013
    Location
    Netherlands
    Posts
    511
    The game launched today, and everybody is logging in to play all at once, all redeeming their codes and rewards. Couldnt it just be that due to all the request for the goodies the shop has some delays? Patience, i suggest

  2. #12
    Junior Member
    Join Date
    Apr 2013
    Posts
    2
    Quote Originally Posted by sorenbro View Post
    How do you Claim them? they are not showing up on my account.
    I was able to get most of my rewards. I pressed ESC, clicked in the small wheel on the bottom left corner then clicked on store (at the bottom of the wheel) then go to the bottom left and it says something about claim rewards. I had to do it in 3 batches as it said inventory full. But still don't have the deluxe rewards

  3. #13
    Member Malus Ferox's Avatar
    Join Date
    Apr 2013
    Location
    Connecticut
    Posts
    35
    It appears several people have been unable to get their deluxe pre-order bonuses, myself included. I did get all my ark hunter rewards though. I submitted a ticket in-game and am now awaiting a response, to see if there is something that can be done about it.

  4. #14
    Member quietscribe's Avatar
    Join Date
    Jan 2013
    Location
    Scotland
    Posts
    31
    Quote Originally Posted by sorenbro View Post
    I was able to get most of my rewards. I pressed ESC, clicked in the small wheel on the bottom left corner then clicked on store (at the bottom of the wheel) then go to the bottom left and it says something about claim rewards. I had to do it in 3 batches as it said inventory full. But still don't have the deluxe rewards
    I made an image for people. Got my rewards fine when I did this.

  5. #15
    Senior Member
    Join Date
    Mar 2013
    Posts
    114
    Quote Originally Posted by quietscribe View Post
    I made an image for people. Got my rewards fine when I did this.
    This should be stickied for how many times this issue has come up. Really not the most intuitive way to receive things so I dont blame people for missing it.

  6. #16
    Member Baerrwin's Avatar
    Join Date
    Apr 2013
    Location
    SF East Bay (Really!)
    Posts
    40
    Quote Originally Posted by Ashnon View Post
    This should be stickied for how many times this issue has come up. Really not the most intuitive way to receive things so I dont blame people for missing it.
    Yeah, I did that and got my ark hunter stuff, but not the preorder stuff :'(

  7. #17
    Junior Member
    Join Date
    Jan 2013
    Location
    Cleveland, Ohio, USA
    Posts
    16
    There is a faster way to bring up the store, just hit "F5" and it automatically opens the store (if not F5, one of the other function keys, I'm not at my gaming rig right now, soooo, sorry if it's a different key)


    I have a small suggestion to everyone wanting to claim their rewards; don't claim them all at once (ones that use inventory slots anyway), you may not be happy that you need to give up one of those items because you just don't have enough inventory slots early on in the game (even by getting additional inventory slots for the pre-orders), or can't pick up looted items because your inventory is already full.

    Instead, bide you claiming them until you know you'll need some of those items, because, afterall, you really don't need high powered weapons early in the game...

    PLUS if you fill you inventory up early, it leaves you little room to acquire items to sell at vendors to gain a little extra Scrip...

    Then on the other hand, well it is fun to be able blow the bajeezus out of things right from the beginning :P
    "I know not with what weapons World War III will be fought, but World War IV will be fought with sticks and stones."
    -Albert Einstein

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