So, It's 8AM in the US here and I am still getting the "account not entitled to play defiance error" I have added all my keys, changed my password, email, the whole nine yards and I still can't play. I tried to contact support and all options are currently unavailable and not working even though it says they are.
you know to add your keys on the website right? Not the authenticator on the launcher.
Did you download the client from the Trion page? There is a EULA that should pop-up you have to accept
That was the problem with my game at first.
the servers are down relax.. you will get in..
Maintenance.
When I launch Defiance the login in screen shows up. I then type my info and log in. I then click on the update button and it checks for updates and then says play. When I click on play it just sits there and does nothing.
That was my prolem and this is the response I recieved.
Response Via Email (GM Kotar) 04/05/2013 06:08 PM
Hello, I appreciate you taking the time to submit this feedback for Defiance. I've forwarded your concerns over to our development team. You will not hear back directly regarding this suggestion, as our development team weighs in on many different suggestions and cannot reply to each one individually. Instead, keep your eyes on the forums (http://forums.defiance.com/forum.php) for updates where you may see the end result of your suggestion. In the future, you can submit your feedback directly to our development team using our in-game feature. If you're not experiencing an issue that is bug or feedback related, please reply back to this incident.
In other words, Your not important enough for us to help and we do not care your a paying customer. Shove off were busy.
~~What great customer service.
havent played it in 5 days of having it cannot download patchs keeps saying dowload failed patch aborted
We had this problem until last night! After trying everything with no success this did it for us but your router/internet company may vary.
When we got nothing after logging in we downloaded the free game booster from the Razer website and then we got into the 3rd screen of the game where it has “Connecting to servers” and then got the “Critical, Defiance Service is Unavailable, Please try again later and then did the following. Have been playing all day without problems.
1. Find your router IP address, our router is an Arris/Xfinity and 10.0.0.1 worked for us but you can look online for your routers IP or you can go to your PC start menu and type, cmd and then enter then type, ipconfig and enter and your IP should show.
2. Take your IP address and open your internet and type the address into the address bar and enter. It should open your router and ask for your username and password. Unless you have changed them in the past the defaults are usually, admin/admin or admin/1234 but you can look online for your specific routers.
3. Once you have access select the firewall and lower the protection to LOW and then look for port forwarding, for our router in was under ADVANCED, Port Forwarding, and change it to enable from enable.
Then close out and try Defiance again. I hope this works for you, we were extremely frustrated until just a few minutes ago and we wanted to share with others like us. Good luck
Originally Posted by egokiller1
I have been getting the exact same thing on the xbox, am I just have bad luck and he servers down or is it some other problem
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