In-Game Text and Voice Chat: Constructive Feedback/Problem Reporting

[Kadirra]

This is mostly so everyone can post their constructive feedback about the in-game voice and text chat. I'm having serious problems with it.

1) Voice Chat cannot be muted without muting the Text Chat as well. These need to be separate.

2) There is no push-to-talk button to use voice chat, so if you have a microphone and it's on, everything is heard. Breathing, coughing, sneezing, private conversations in the background, everything.

3) There is no middle ground between minimized Text chat and Full sized. One cannot keep track of anyone messaging because the text vanishes if it's minimized. A normal mmo-style chat box would be useful (like in RIFT).

4) There's no volume adjustment for individuals who may have loud or soft microphones for voice chat. Some people blare so loudly it's crazy.

5) There's no way to really opt-out of voice altogether, or selectively opt-out yourself, while letting others be heard.


Both text and voice chat are pretty much too damaged to even use at this point. I'd welcome others to post perhaps more eloquent and detailed constructive feedback for the devs here. Other than saying 'make it like a normal mmo chat window, and let me opt-out entirely on voice being heard and hearing others' I have no fix I can explain.

If there is ONE single thing that needs to be hotfixed ASAP is the ability to turn Voice Chat off entirely (both self voice and hearing others) and still keep text chat up.

Thanks for reading. Hope this helps.

[Rylek]

I can't even understand how you launch a game in 2013 with forced VOIP always on. If I don't want to talk to random sperglords on the internet then I shouldn't be forced too. As far as I'm concerned this 'feature' completes negates the ability to do any group content with non-friends.

The fact that it is a product of the console version of the game just goes to show you that Trion is console first and PC second. I just hope for their sake that when this game is dead on consoles in 6 months (When the next new shiny COD comes out) they have some PC users left.

So disappointed in Trion as a company for not addressing this issue that has been reported ad naseum since the initial Alpha/Beta tests began.

[dragonuy]

I can't even understand how you launch a game in 2013 with forced VOIP always on. If I don't want to talk to random sperglords on the internet then I shouldn't be forced too. As far as I'm concerned this 'feature' completes negates the ability to do any group content with non-friends.

The fact that it is a product of the console version of the game just goes to show you that Trion is console first and PC second. I just hope for their sake that when this game is dead on consoles in 6 months (When the next new shiny COD comes out) they have some PC users left.

So disappointed in Trion as a company for not addressing this issue that has been reported ad naseum since the initial Alpha/Beta tests began.

News flash you can turn off the VOIP on the different chats, so if you don't want to hear co-op or talk to other people in the co-op you can just turn it off. same with any other chanel.

[LuLu]

I would kill.. KILL for a better chat box that I could keep open, adjust, and constantly be able to see.

Instead I have a very teeny tiny chatbox that disappears constantly. Its hard enough as is with 1920x1080 resolution to see it.

So seriously Trion.. Who you want me ta kill?

[EllmansWorld]

Just turn off voice in your settings.

[Archangel]

when you turn off voice in your settings it turns off the chat.

Like someone said before you can seperate the different chats out and disable them.

My issues are the voice chat is strobing. Cutting in and out making it hard to hear. Sounds like a bad phone call in a restroom.

Also I too wish the chat box had a feature to disable to auto close. If it kept 4-7 lines up 24/7 it wouldn't be a bad thing imo.

[djin]

I would kill.. KILL for a better chat box that I could keep open, adjust, and constantly be able to see.

Instead I have a very teeny tiny chatbox that disappears constantly. Its hard enough as is with 1920x1080 resolution to see it.

So seriously Trion.. Who you want me ta kill?

I'm pretty sure you've already done a fair share of killing in-game. Heck, probably even got an achievement for it :P

[Katosu]

I feel as though the Voice Chat in-game is very sub-par. It sounds atrocious to the clearness of a skype, ventrillo, or other voice-communications software program that you can use outside of the game. I hope if they work on it, I can use it effectively in-game.

If you want to be able to hear all the chats without having to turn your voice chat off, I think you can use the old Steam trick of changing your Default communications devise to something else, then setting your Skype/Ventrillo chat device as the headset you want to use. Then you can chat out of game without muting in-game players if you want to.

It's a pretty weak workaround, but I think it would work in this case. I may have to test it a little to see.

[LuLu]

I'm pretty sure you've already done a fair share of killing in-game. Heck, probably even got an achievement for it :P

True story... What more do you want from me Trion!?

[Flynn]

The chat is truly disappointing. The fact that it fades away almost immediately makes the game feel empty and devoid of life, even if you see other players running around you. The voice chat is ludicrously troubled. I've not heard a single person yet that didn't sound garbled, speaking a foreign language, and drowning. All simultaneously. I've not understood a single word a single person has spoken. I would really love to be able to either mute these individuals, or fix whatever may be the cause of it on my end if this is only happening to me.

Solutions:

-Ability to adjust the scale of the chat window to personal preference on the fly.
-Ability to adjust transparency of chat window, including fade time.
-Ability to mute individual players, or mute voice chat independently of text chat, and vice versa.
-Optional profanity filter that is on by default, but able to be turned off.

I'll update as more ideas hit me.