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  1. #11
    I received this answer from support:

    "Thank you for contacting us regarding Defiance.

    There's currently an issue with Patron members that prevents them from seeing their active patron boosts. I checked over your account and can confirm your boosts are still in effect. However, due to the visual glitch, they will not appear to you as active. I assure you that we're working quickly to fix this issue, and we apologize for the confusion on the matter.

    If you have any additional questions or concerns, please don't hesitate to let us know. Thank you for your continued support of Trion Worlds and for playing Defiance.

    Your reference number for this ticket is XXXXXXX.

    Sincerely,

    GM Korzoth
    Trion Worlds Inc "

  2. #12
    Member TriGlav 2000's Avatar
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    I've also got response from GM Korzoth:

    ''Thank you for contacting us regarding Defiance.

    After investigating your account, it looks like you should have received your patron benefits, but our system made a mistake and ended up making it inactive. I've granted you 800 Bits to your account, so that you may purchase a 30 Day Patron Pass from the store, and that should set in motion your Veteran Benefits.

    If you have any additional questions or concerns, please don't hesitate to let us know. Thank you for your continued support of Trion Worlds and for playing Defiance.

    Your reference number for this ticket is xxxy.''

    TriGlav 2000's shop

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  3. #13
    Community Team Scapes's Avatar
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    Quote Originally Posted by Travie View Post
    This was in the initial announcements of perks for paying members, but I don't see a grab bag anywhere.
    We've been tracking reports of this and are working to fix this aspect of Patron Pass. We'll also be extending active Patron Passes for PC players (those who are experiencing it) by seven days. Read up on Patch 2.006 here.

    Quote Originally Posted by Brianflipside View Post
    Those and the arkforge are not working.
    The random bonus arkforge for DLC ownership is delivering from what we're seeing and the 1000 arkforge should have been granted to PC players who own the game on June 4 (July 15 for console). If any of this isn't happening, we're keen to make it right.
    "Nothing reveals humanity so well as the games it plays."

  4. #14
    Member The Unshackled's Avatar
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    Yeah havent got any on xbox myself which sucks
    Sig by Dr Honey:-)

  5. #15
    Quote Originally Posted by Scapes View Post
    We've been tracking reports of this and are working to fix this aspect of Patron Pass. We'll also be extending active Patron Passes for PC players (those who are experiencing it) by seven days. Read up on Patch 2.006 here.

    The random bonus arkforge for DLC ownership is delivering from what we're seeing and the 1000 arkforge should have been granted to PC players who own the game on June 4 (July 15 for console). If any of this isn't happening, we're keen to make it right.
    edit: Never mind. I reread the 2.006 patch notes announcement a little more closely.

  6. #16
    So did this fix everyone? Because I don't see anything in my Claims area, except my Daily and Weekly Arc Hunter packages..

  7. #17
    Im on ps3 and I got one today, but I lag and DC soooooo much its worthless. Great jorb

  8. #18
    Guess I need to learn to read.. The boost is in the Daily and Weekly packages.. Doh! It worked.

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