Is it worth it for me?

[Atticus Batman]

No problem, Batman!

Btw I hope I didn't interupt to much of Phatasie's work with that Pm, but the constant 404 errors I kept getting trying to Pm you got annoying, so I chose him instead.

[PhantasieTrion]

Hi WraithShadow

Welcome Back!

They moved some console players to the PTS but it had to be done manually and was time and labor intensive.
There is nothing in place at this time to transfer accts.

Bonehead is correct. While we can copy characters across platforms:

1. It is (currently) time intensive.
2. More importantly, there are bugs that we haven't fixed yet (for example, copying someone in a clan causes issues on the destination server). I wouldnt want to copy characters unless we knew for sure the tool was completely functional, and its not yet.

We did copy characters to PTS/Alpha, since PTS/Alpha is just that - a test environment - and we warned people about this in advance.

Currently you can not take your character with you, but I was told if you contact customer support, they may be able to transfer your "Old school" status and any bought or pre-ordered goodies. I am not sure, but it is worth a shot to either ask a community person, a dev, or dustomer support.

Kiwi should answer this, I'm not as up to speed on CS policies!

That brings back such good memories! I still have all the original boxes.

[Atticus Batman]

Hi WraithShadow

Welcome Back!


Bonehead is correct. While we can copy characters across platforms:

1. It is (currently) time intensive.
2. More importantly, there are bugs that we haven't fixed yet (for example, copying someone in a clan causes issues on the destination server). I wouldnt want to copy characters unless we knew for sure the tool was completely functional, and its not yet.

We did copy characters to PTS/Alpha, since PTS/Alpha is just that - a test environment - and we warned people about this in advance.



Kiwi should answer this, I'm not as up to speed on CS policies!



That brings back such good memories! I still have all the original boxes.

Thank you for popping in Phantasie. Glad you like the pic. When I ended up Pming you, I added a pic as a sort of Phantasie call. That game always comes to mind when I see your name, so it's what I used.

[Bonehead]

Bonehead is correct.

I'm correct! I'm CORRECT!!!

WOOT!!!

[Atticus Batman]

I'm correct! I'm CORRECT!!!

WOOT!!!

Boney you may want to put that quote in your sig! I mean how often does somebody get handed a "You are correct" sig quote from a dev?!

[Wraith Shadow]

Wow, I wasn't expecting so many helpful answers so fast. Thank you all though.

So from the sound of it, I can't transfer my character, but I can get the pre-free goodies and such transferred over? If that is in deed the case, then I will gladly buy the Season pass this weekend. I had wanted to be a Castithan since launch, but sadly couldn't. As long as I can get all of my previous status bonuses from having bought the game before launch, than I will gladly reroll as a casti.

I will contact customer support ingame and ask if they can make the switch for me. Thank you again everyone.

[Atticus Batman]

Wow, I wasn't expecting so many helpful answers so fast. Thank you all though.

So from the sound of it, I can't transfer my character, but I can get the pre-free goodies and such transferred over? If that is in deed the case, then I will gladly buy the Season pass this weekend. I had wanted to be a Castithan since launch, but sadly couldn't. As long as I can get all of my previous status bonuses from having bought the game before launch, than I will gladly reroll as a casti.

I will contact customer support ingame and ask if they can make the switch for me. Thank you again everyone.

You are welcome. I am glad we could help, in some way.

[Error404]

Btw I hope I didn't interupt to much of Phatasie's work with that Pm, but the constant 404 errors I kept getting trying to Pm you got annoying, so I chose him instead.

Leave me out of this, yo.

[Wraith Shadow]

If you contact support, they can transfer the purchased goodies! Unfortunately, you can't currently transfer your character.

It's not really something that we do normally, but if you don't have your Xbox anymore, we'd rather have you playing and enjoying the content that you purchased.

As an update, I contacted the support desk through the character creation screen, and this was the response.



It seemed a little too generic "we don't copy characters", and didn't really seem to touch on the specific issue of transferring pre-order goodies, paid status, and other account related issues. I clarified the question the same day, but have yet to hear back from anyone. As it stands, I updated again with a "Hello, is anyone going to answer the actual issue" statement, just so I wouldn't have it closed on me due to inactivity (as other games prefer to do).

I don't like being brushed off with an answer to a question I didn't ask, but I do understand they have better things to do, as well as WAAAAY too many of these to go through each day. Should I give it more time? Should I try customer service through the website instead? Either way, I'm picking up the Season Pass and will be starting my Castithan later tonight.

[Wraith Shadow]

As a side note, will I still be able to buy the season pass from steam? I tried to get the game there, but it's demo only, and the DLC told me that I can't get it since I don't own the game. I'm downloading it through the glyph, but the DLC funds are tied into steam. Will I be able to buy it still (with or without adding it to the steam library), or will I just be out of luck?