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  1. #11
    Quote Originally Posted by FictionalNinja View Post
    I'm willing to bet Memori ordered from amazon.co.uk, who doesn't have a preorder promo listed for Defiance yet. Possibly because European preorder information hasn't been finalized, since we still don't have confirmation where we can get the Ultimate Edition over here.
    Yes, I did - But I don't think discriminating on where you order your copy or from what part of the world you are from is a good way to go about things. I pre-ordered the game, I should receive the same benefits as anyone else who has pre-ordered.



    Quote Originally Posted by Myll_Erik View Post
    @Memori - could you shoot me an e-mail at community@defiance.com and include any messages you have had with Amazon? We would like to get this resolved.
    Done, thank you for assisting me.

  2. #12
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    I preordered from Amazon also and never received a beta key. If you talk to customer service, they have no clue but it makes sense. They have another group that handles promo codes that usually handles it but you can't talk to them. Even if they do try to help you, it usually never gets resolved.

    It's a shame but something needs to be done quickly.

  3. #13
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    Quote Originally Posted by Memori View Post
    Yes, I did - But I don't think discriminating on where you order your copy or from what part of the world you are from is a good way to go about things. I pre-ordered the game, I should receive the same benefits as anyone else who has pre-ordered.
    I agree. I ordered the UE from amazon.co.uk as well, and really would like to ensure I'm entitled to the same extras as others. I was only intending to provide Myll_Erik a bit more information on our situation.

  4. #14
    Community Manager Myll_Erik's Avatar
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    I've begun checking in to things - however I can't do much with so few people around. Will be one of my top priorities on Monday!

    Lance James - Community Manager
    "Trample the Weak - Hurdle the Dead"

  5. #15
    Quote Originally Posted by FictionalNinja View Post
    I agree. I ordered the UE from amazon.co.uk as well, and really would like to ensure I'm entitled to the same extras as others. I was only intending to provide Myll_Erik a bit more information on our situation.
    I'm sorry if you took offense to what I said, I didn't mean that you were discriminating or anything originally, I was just using it as a general term - Had to clear this up just in case because after reading what I quoted and then said right after, it might have come off wrong.

    Quote Originally Posted by Myll_Erik View Post
    I've begun checking in to things - however I can't do much with so few people around. Will be one of my top priorities on Monday!
    Awesome, thanks for taking the time to check this out.

  6. #16
    Senior Member cab0218's Avatar
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    Thank you very much. Best customer service.

  7. #17
    Senior Member Kaoslion's Avatar
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    He will but also if you two search the hidden code topic there were beta key's given out during live stream that were good as of like 4 hours ago.
    Activate interlock! Dynotherms connected! Infracells up! Mega thrusters are go! LET'S GO VOLTRON FORCE!

  8. #18
    Senior Member cab0218's Avatar
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    Oh I know that but I still get a key with my pre order so If that is part of me pre ordering the game then I want it.

  9. #19
    Senior Member Kaoslion's Avatar
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    Cab0218 You greedy little smurf lol but yes I don't blame you.
    Activate interlock! Dynotherms connected! Infracells up! Mega thrusters are go! LET'S GO VOLTRON FORCE!

  10. #20
    Senior Member cab0218's Avatar
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    I preordered before they even had that you get a beta key.

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