For you guys who are ordering from the uk Amazon (notorious for having pre-order issues and game bonus items)... have you tried canceling the order and going onto the US site to order say the Digital version?
They offer the standard and Deluxe digital versions with the extra bonuses:
Might be a better option. I planned to go Amazon myself, but I need to know the US site is ok for orders.Pre-order "Defiance" and get an Amazon-Exclusive Weapon and Limited Edition Pre-order Bonus Content
Pre-order any digital download version of "Defiance" and get an Amazon-Exclusive Weapon ("The Plague Bringer") plus loads of other pre-order bonus content. Customers who pre-order will receive "The Outlander Outfit", Iron Demon In-game title, a 3-day XP boost, lock box, Beta invites, and more.



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. No worries though, I am already registered for beta, but I pray I'll never need to contact them in the future.
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. But got it working and one mail sent to them, very short and very very to the point
. Yeah, I know you said the empty wallet warriors, but wouldn't everyone claim to be that if so? 