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  1. #11
    Member
    Join Date
    Jun 2014
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    If you guys already have defiance (the game) downloaded. The stuff isnt a download, its a feature added to your account upon purchase. Try going in game and checking your claims. If you do not have the game already disreguard this.

  2. #12
    Quote Originally Posted by dysonsFear View Post
    The PS+ problem is definitely on Sony's side, as it doesn't even attempt to download the key.
    False. The issue is on Trion's end. There is no download key. It is an entitlement that shows up under the Defiance category in your PSN services list after purchase. Seriously, go look.

    I also purchased this entitlement and did not receive the in game items after several(forced due to DCs) relogs last night.

  3. #13
    It working now.

  4. #14
    Quote Originally Posted by Ginger Snaps View Post
    False. The issue is on Trion's end. There is no download key. It is an entitlement that shows up under the Defiance category in your PSN services list after purchase. Seriously, go look.
    You mean the list of services that make you download a key, including PS+ (but not Home, because it's preloaded), because PSN requires a download for any transaction to work, even if it's just a 100k file? Then yes, I noticed that.

  5. #15
    I've had a different experience with the PS+ Pack...

    My first character I made had everything available to him from the PS+ pack at the start, and me being the overzealous one that I am, equipped the grenades given to me before I received the pursuit to do so. WELL, when I received the pursuit I went ahead and opened the case to receive more grenades but glitched the inventory when I picked them up. My character was stuck and was unable to move unless I equipped the grenades, which were already equipped! I tried everything from logging out to blowing myself up to remedy the problem but after a while I decided to just delete the character and start over.

    Bad mistake, the pack was completely gone from my inventory on my new character and now I have no idea how to get it back. Anybody else have the same problem or similar? I'd appreciate any sort of help. I really liked that Sawed Off Shotgun!

  6. #16
    Defiance Dev PhantasieTrion's Avatar
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    May 2013
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    RWC
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    Quote Originally Posted by RadMax View Post
    I've had a different experience with the PS+ Pack...

    My first character I made had everything available to him from the PS+ pack at the start, and me being the overzealous one that I am, equipped the grenades given to me before I received the pursuit to do so. WELL, when I received the pursuit I went ahead and opened the case to receive more grenades but glitched the inventory when I picked them up. My character was stuck and was unable to move unless I equipped the grenades, which were already equipped! I tried everything from logging out to blowing myself up to remedy the problem but after a while I decided to just delete the character and start over.

    Bad mistake, the pack was completely gone from my inventory on my new character and now I have no idea how to get it back. Anybody else have the same problem or similar? I'd appreciate any sort of help. I really liked that Sawed Off Shotgun!
    Hi RadMax

    Yes, that is certainly a bug. A programmer is looking at it right now!

    If you contact CS they should be able to give you your items back that you lost. The link is here.

    --Phantasie

  7. #17
    Quote Originally Posted by PhantasieTrion View Post
    Hi RadMax

    Yes, that is certainly a bug. A programmer is looking at it right now!

    If you contact CS they should be able to give you your items back that you lost. The link is here.

    --Phantasie
    Thanks for the speedy reply! I have ticket #140815-000785 open with CS thanks!

  8. #18
    Defiance Dev
    Join Date
    Jul 2014
    Posts
    15
    Thanks for finding this! As Phantasie said, CS should be able to help with anyone who has experienced this so far.

    The issue actually consists of 2 bugs:
    1) the PS+ Pack items sometimes go directly to a new character's inventory instead of the Claim Items section of the store, and
    2) the tutorial can get stuck if a character already has a high tier frag grenade in their inventory.

    I've submitted a fix for 2) that will go out to the "PTS" public test server soon. This should prevent anybody from getting stuck in the tutorial based on unexpected inventory contents. It will also allow existing characters to get un-stuck from the grenade section of the tutorial.
    We are still investigating 1) which is a less obvious problem, but it doesn't block anyone's progression.

  9. #19
    Member Tigercml's Avatar
    Join Date
    Mar 2013
    Location
    USA
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    354
    For me it wasn't until the next day that I got the PS+ bonus items. On Tuesday I "downloaded" it but didn't get anything that night. When I played Wednesday I got the items on log in.
    One of the Minority

  10. #20
    Defiance Dev PhantasieTrion's Avatar
    Join Date
    May 2013
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    RWC
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    Yes, some people didn't get the items right on Tuesday, so we manually granted them overnight/Wednesday.

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