No Badlands Drifter title with Digital Deluxe Edition more lies

[Livewire]

After queing with the chat for 4 hours I finally got to a GM who confirmed that DD purchases will get the title eventually, it is a known bug (that they are trying to hide for some reason) here is the transcript as of 5 minutes ago.

"
GM Aleaugh: Thanks for contacting Trion Worlds Customer Support. My name is GM Aleaugh. I'm happy to look into your issue for you today.
ME: Hi.
GM Aleaugh: I understand you have not received your Digital Deluxe items, is that correct?
ME: Just the title "Badlands Drifter" I have the other items.
GM Aleaugh: I can certainly understand how that can be frustrating. I will be more than happy to assist you with that! In order to do so, I’m going to need to collect some information from you. Is the e-mail on this chat linked to the account in question, or is there another e-mail related to this issue? If there is another e-mail related, may I please have that information?
ME: This should be the same email as the account.
GM Aleaugh: Great, thanks! Just a moment while I retrieve your account information.
GM Aleaugh: Thank you for waiting. After further review it appears this is something we are aware of and currently working to resolve.
ME: So I should get the title eventually?
GM Aleaugh: Yes.
ME: Ok good, thanks.
GM Aleaugh: No problem, is there anything else I can address for you?
ME: No that was all thanks for your help.
GM Aleaugh: You're welcome. Have a good night, and thank you for contacting Trion Worlds!
"

[LadyChaos]

After queing with the chat for 4 hours I finally got to a GM who confirmed that DD purchases will get the title eventually, it is a known bug (that they are trying to hide for some reason) here is the transcript as of 5 minutes ago.

TY for sharing this update with us!

[Solid]

So the Title and the Red Infiltrator Suit is missing . . .

[Brin Silver]

i have yet to receive any of the items or stuff from the Digital deluxe edition i bought i got a email that said it would be handeld in 24 hours i submitted it like a few moments after i saw the stuff was not there and here is it 2 1/2 days 50 hours almost 30 hours passed the 24 hours the email said it would take to fix

[Bladeheart]

i have yet to receive any of the items or stuff from the Digital deluxe edition i bought i got a email that said it would be handeld in 24 hours i submitted it like a few moments after i saw the stuff was not there and here is it 2 1/2 days 50 hours almost 30 hours passed the 24 hours the email said it would take to fix

Similar situation for me too. None of the items from Trion's DDE show up, ticket submitted and no response, in excess of their 24hours, etc.

[Ferencp]

Exactly, and i purchase DDE and season pass directly from Trion website ... no revere for loyalist.

[LadyChaos]

You have to use the live chat system, to get it updated. They fix it quickly via the live chat.

[scruffyhobbit]

Hmm, I have the DD too, methinks I should double check what I got.

[Shamrok]

So the Title and the Red Infiltrator Suit is missing . . .

Turns out the red infiltrator suit, inst actually red. It's Digital Desert Camo.
Atleast for PC version.

[Heisenburg]

Had same issue. Sent in a ticket, next day had title.