Gamestop Returns

[GaMe]

I had to call the one I work at, and the rest of the district to give them a heads up on how the claiming of pre-order content works. I bet that was a factor.

[SCOTTLE]

Man those people are CRAZY. Games have issues, only real reason this one does is it an MMO. But i'm impressed day two i've experienced two maybe three times without playability. Gotta say to those 37 people they'll repurchase it.

[SCOTTLE]

It is actually on opened new game(s) or maybe it's depending on who you are, and how good that gamestop is to you. I've taken things back opened within 7 days and able to return for refund.

[Chio Raver]

It is actually on opened new game(s) or maybe it's depending on who you are, and how good that gamestop is to you. I've taken things back opened within 7 days and able to return for refund.

If it's new they shouldn't it's a company wide policy and written on the riciept. But some manager will bend the rules.
Think of it this way how is gamestop going to sell a new game thats already been played?

[Joshua Davids]

I used to work for a local gamestop and I can tell you this, company policy is to not take a return on an opened, new product. HOWEVER, if you go in and complain enough, we have been known to do it to shut you up and stop your whining

[Pain]

Should be funny watching all these idiots crawl back to the game once they fix everything.

People nowadays have no faith in companies..

[Kargion]

A buddy of mine works for Gamestop, and he said they had 37 Defiance returns today alone in just one store. Said, its the first time he has seen that many games come back the day after it came out, and hasnt heard that much outcry about a game, since AION-lol

I will actually be keeping my game, I have others to keep me busy until the bugs get fixed on this one

Obviously he didn't not read the refunds going out to sim city lol

[elquietone]

I do agree with some people here and that the popup window on the patch screen, at least on the consoles where it advertises defiance arkfall codes, should be used to tell people about the issues. I know from a company stand point, you don't ever want to advertise you flaw's or troubles and it just gives to media food to feed off of, and make fun of your game not being up to WoW standards. A 9yr old game.....

But, I would do it for those people that have no idea what a forum is or the internet, and therefore they can load the game and see a message saying "We are having technical issues, please be patient as we fix these issues and get you back to gaming with us."

I don't believe 37 people returned the game to one store, I would assume that friend is probably a pro WoW gamer or CoD and doesn't want any other game impeding on its #1 position.

[Cycology]

I see they finally put up a note on the Patch Notes, lol only took 3 days to do it.

On the other hand, my buddy said they have had so many calls and complaints about the game at his store, and yes, they were giving full refunds on most games, (angry moms and dads)because of so many returns, was mangers call, not his.

[Ae86]

That's only for unopened or used games, not opened new games.

Openned new games as well as long as you have the receipt. I've done it plenty of times quite recently with Black Ops II.