Banned?

[MedicineWomen]

Thank you for contacting us regarding Defiance.

Our bans do not trigger in any effect in Xbox Live other than blocking you from connecting to our servers while they are active. If you are banned in Xbox Live you will need to contact them. From our end your account is now in good standing. Again I apologize for the inconvenience and do wish you the best of luck.

If you have any additional questions or concerns, please don't hesitate to let us know. Thank you for your continued support of Trion Worlds and for playing Defiance.

Your reference number for this ticket is

Well it appears i can get back on Defiance and play but because I was accuse of violating the xbox terms and conditions now i am just stuck till almost xmas..... what a weird nightmare.

[Fyre Hex]

So, I got this later on:

"Greetings from Trion Worlds:

Access to the Glyph account at this email address has been restored. Due to a clerical error, your account was mistakenly banned instead of being granted a pet in Trove. The Cleric in question has been thoroughly chastized, and we promise that he feels Very Badly about the mixup and won't let it happen again.

This was corrected in less than 30 minutes and your account is currently in good standing. Have a great day, and we apologize for the interruption."

I guess I have a Trove account from the Humble Bundle thing? I dunno. I've never played or even downloaded it. But, I'm glad it's all working now, and I'm glad I wasn't the only one having issues.