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  1. #41
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    Quote Originally Posted by chefwhitey View Post
    Last night and this morning the game was running fine so I decided to purchase some boosters for the game. I didnt know that it was running time based. I thought it was logged on game play based. I bought a total of 10 booster that are now getting waisted. Will we get refunded those bits that we spent?
    I'm sorry sir, shame is non refundable

  2. #42
    Senior Member chefwhitey's Avatar
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    Quote Originally Posted by UsuallyDope View Post
    If the server is not online... time is not ticking or passing on the server.
    But the fact is that the time is continuing to tick. for that brief half hour window that i got to log back on it was time was down from original purchase point.

  3. #43
    Senior Member Vhailas's Avatar
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    Blizzard credited me 3 days of game time when their servers were down for like a week and a half, once.

  4. #44
    Senior Member UsuallyDope's Avatar
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    Quote Originally Posted by Vhailas View Post
    Blizzard credited me 3 days of game time when their servers were down for like a week and a half, once.
    Yeah? Too bad you can only buy it in month increments... so all they really did was postpone taking your $15 a month for 3 days one month. Not really a credit... a nice gesture by them though.
    Q: So is this a “soft launch”?
    A: No, we do everything hard.

    ЯRonin

  5. #45
    Senior Member Vhailas's Avatar
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    Pretty much. And I loved every moment of it.

  6. #46
    Senior Member chefwhitey's Avatar
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    Quote Originally Posted by UsuallyDope View Post
    Because they somehow got a population the size of the one on launch day to test the servers out before launch... right? NOPE. The beta population was probably like 10% of the people that tried to play today if that. Sorry you don't understand technology. Also, I'm sorry you didn't pay attention in english class. JEEEEEZ.
    Do you not realize that I never said that I wanted my money back. I just said the in game bits back. If they refund them they still keep the money and the refund never leaves there pocket. I understand that they are having difficulties and i am being very patient on that side. I just want the in game purchases back so I can repurchase them when the game is running smooth. Thats not to much to ask.

    I know that the servers are stressed, this is obvious. But i keep telling my friends to pick this game up because this game will be great one the servers are fixed. but until that point, I paid for an extra service and did not get what I payed for.

    By your logic if you bought something off of amazon and they didnt send it to you you would be ok with that. If you like to waiste money thats fine, but I dont.

  7. #47
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    Asking for a refund for purchased items on day 2 is unresonable...but what about the time i was promised of xp and scrit boost purchased as part of the ultimate package. I would like them to do the math of server down time and at least refund us the bits towards 24 hours boost to make up for lost time...i would be satified with that...as long as it IS equivilent to the time lost...i also believe the should only be available to the participants who were entitled to the boosts...

  8. #48
    Senior Member UsuallyDope's Avatar
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    Quote Originally Posted by chefwhitey View Post
    Do you not realize that I never said that I wanted my money back. I just said the in game bits back. If they refund them they still keep the money and the refund never leaves there pocket. I understand that they are having difficulties and i am being very patient on that side. I just want the in game purchases back so I can repurchase them when the game is running smooth. Thats not to much to ask.

    I know that the servers are stressed, this is obvious. But i keep telling my friends to pick this game up because this game will be great one the servers are fixed. but until that point, I paid for an extra service and did not get what I payed for.

    By your logic if you bought something off of amazon and they didnt send it to you you would be ok with that. If you like to waiste money thats fine, but I dont.

    No, because now THAT would be theft. That's not my logic at all. You're complaining because you are not getting the full use out of something you've used partially. Them[amazon] taking money and just flat out not sending the product is a completely different situation. If you're gonna make comparisons, at least make ones that will make sense to everyone, not just you technologically inept self.
    Q: So is this a “soft launch”?
    A: No, we do everything hard.

    ЯRonin

  9. #49
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    Quote Originally Posted by Jardian View Post
    Just a small note. If the server is down the timer cant tick ....so you dont lose time for server down time.
    correct and incorrect: while the server is down nothing is going to change time wise. But anything that is tied to a "Date and Time" stamp (such as a purchase of product) with a timer accociated with it, will upon the servers being brought back online will automatical revert to the time of original purchase for how long is left on said timer. My only gripe about the whole issue is that I did not realize it was real world time vs. game clock time. I would have waited till next week to use mine otherwise.

  10. #50
    Senior Member chefwhitey's Avatar
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    Quote Originally Posted by Spike9 View Post
    Asking for a refund for purchased items on day 2 is unresonable...but what about the time i was promised of xp and scrit boost purchased as part of the ultimate package. I would like them to do the math of server down time and at least refund us the bits towards 24 hours boost to make up for lost time...i would be satified with that...as long as it IS equivilent to the time lost...i also believe the should only be available to the participants who were entitled to the boosts...
    I am not asking for a cash (microsoft points) refund, just in game credit of the bits that I used. They get to keep the money. The only thing that they are doing is letting me reorder the boosts that cost them nothing.

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