STAFF: Will they refund all in game purchases using bits for this server down period?

[chefwhitey]

correct and incorrect: while the server is down nothing is going to change time wise. But anything that is tied to a "Date and Time" stamp (such as a purchase of product) with a timer accociated with it, will upon the servers being brought back online will automatical revert to the time of original purchase for how long is left on said timer. My only gripe about the whole issue is that I did not realize it was real world time vs. game clock time. I would have waited till next week to use mine otherwise.

That was my thought as well!

[TripMyWire]

Cant wait for the tears when they reduce the price of bit items in a months time.

Better start writing down how much you spend so you can come up with a thread moaning how you have been ripped off guys

[UsuallyDope]

The whole point I've been trying to enlighten you on... is that no one knew these issues were going to happen (including Trion) until they happen. Even Blizzard after launch 3 huge online titles with multiple Xpacs still can't do a seamless launch. So why do you expect Trion (whose only claim to fame so far is Rift) to do a better job of launching an MMO than the Titan of the genre, Blizzard?

[TripMyWire]

I mean seriously why do you think all the prices were jacked up from beta? so they can buy more servers and pay staff to work like dogs first month to fix the kind of issues we are having now.

If you have brought boosts with real money these three days cheers for paying for my game to be fixed

[UsuallyDope]

I mean seriously why do you think all the prices were jacked up from beta? so they can buy more servers and pay staff to work like dogs first month to fix the kind of issues we are having now.

If you have brought boosts with real money these three days cheers for paying for my game to be fixed

This dude literally looks like Will Ferrel in his sig cheering about your bit purchases. lulz.

[Bad Instincts]

That's the price to pay for support Microtransactions. If you didn't waste your money in things you can get free in game you weren't asking a refund. Sometimes is better take the hard way than the easy way.

[Kita Rouge]

So far, Chefwhitey's been pretty reasonable about this conversation.
A few others have as well.
UsuallyDope is just throwing out curses and trying to win an argument by belittling those he's arguing with.
I understand that this is the Internet. It happens.
Surely, we can go about this with a little more decorum?

As for the point at hand?
I'd say a small refunds or timer reset isn't unreasonable. You've shot down the Amazon analogy.
How about if Microsoft sold you 12 months of Xbox Live... Then, you could get on those 12 months but only 7 of the months you would be able to use it?
I would have a problem with that.
He's not being unreasonable either. He asked politely and made a decent point.
I've not bought anything because I understand the problems with an MMOs launch, but it would be a nice gesture on their part.

[Alyn]

Hey folks,

Just a reminder to please keep your posts on topic, civil and constructive.

Thanks!

[Kargion]

More than likely this is a no. If you read the TOS for any mmo, you basically say you understand that the server could go down at any time for any period. That being said you buy boost at your own risk basically. Be nice if they do refund the people some time who bought this all ready. I have decided until it stops crashing every day I wont buy anything from the store.

[sc9000]

I Think they will offer something for those, that been dealing with issues on the bits , Trion is going to need to take care of the early adapters , Make them happy, so that down the road more people will buy stuff. This way people thinking about buying Bits will not hesitate and feel that if something happens to server that day they will not get ripped off. because Word of mouth is more powerful then websites or advertisements. Now if server is closing( NOT shutting down for maintence or bad server) i think at that point i would then not buy bits, and trion would do everything in the TOS to get money.