
Originally Posted by
cobaltlotus
Wanting a game that's not buggy at retail - which this game was perfectly capable of being, and isn't, since it's not really a true MMO - isn't a lot to ask for. Actually, as customers, we have a right to a game that should be relatively smooth and bug free, but instead, we have a half-baked game that most people can hardly play online thanks to ALL MANNER of problems, whether it be disconnects/critical errors, patching problems, or just horrendous lag and ghost mobs. Customers pay for a product that -should- be in good shape. Defiance isn't.
What you're calling entitlement, is actually an incorrect use of the world. Entitlement implies that customers or buyers are clamoring for something they think they deserve just because of reason x, and in this case it would be 'bought the game.' But it's not entitlement; it's a right to a neat, well-developed product that actually works, and is playable. I've had Defiance since the morning of the 2nd, and I've barely played it because my game disconnects me frequently, and after it does, I have the well-known 'critical' error, which doesn't allow me to log back in, even if I restart my xbox or sign in and out of my gamertag.
I paid good money for a product that went THROUGH an alpha, beta, and plenty of bug-testing, and this retail launch of Defiance is the result? It's pretty pathetic that most of these issues haven't been solved or looked into yet, and Trion is really slow on the uptake. I'm not saying that Defiance is a bad game at all, and in fact I rather enjoy it; but the current state of their MMOFPS gem is pretty piss-poor and they need to do something about it before they start losing customers.
Complaining about this product, which is pretty lack-luster in terms of it's current state, and what it SHOULD be like - especially thanks to how they advertised with many emails saying 'hey, thanks for the bug-testing. with your help, this game is going to be immaculate at launch' - is pretty terrible, and not entitlement at all.
The game needs some serious TLC to get to where it needs to be. If it doesn't, then it's going to lose plenty of customers on different platforms.