When I launch Defiance the login in screen shows up. I then type my info and log in. I then click on the update button and it checks for updates and then says play. When I click on play it just sits there and does nothing.
That was my prolem and this is the response I recieved.
Response Via Email (GM Kotar) 04/05/2013 06:08 PM
Hello,
I appreciate you taking the time to submit this feedback for Defiance. I've forwarded your concerns over to our development team. You will not hear back directly regarding this suggestion, as our development team weighs in on many different suggestions and cannot reply to each one individually. Instead, keep your eyes on the forums (
http://forums.defiance.com/forum.php) for updates where you may see the end result of your suggestion. In the future, you can submit your feedback directly to our development team using our in-game feature. If you're not experiencing an issue that is bug or feedback related, please reply back to this incident.
In other words, Your not important enough for us to help and we do not care your a paying customer. Shove off were busy.
~~What great customer service.