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The first robo-response I got was dated Wednesday the 22nd of July.
5+ Days after I'd already given them all the info they needed.
Multiple robo-responses proving that the initial request with all the info already was never read or accessed is my point.
Why is a simple single request required to go through a multi-step multi-day attrition process designed to make us abandon hope and just go the jekk away emptyhanded considered to be adequate for a company asking us to spend money in their online microtransaction store.
This thread was to show the process in place to minimize us as players/users/spenders.
By the time my request for help (retrieving ingame hardware, correcting a problem before it's moot, etc) is read by an actual 'person' with discretionary powers - the only possible answer after all that time defaults to:
'Sorry, too much time has passed to be able to access that info, it's rolled off the server and it's too late'.
Thats my point.
The game started a slow downhill slide into selfinflicted oblivion at release when TRION threw in the towel in the first few days and stood back to watch the trainwreck.
They just didn't tell us about their hands-off policy, we figured it out later.
This is part of that 'later'.
I got a response today.
I got a solution.
I got my weapon back.
I appreciate whatever powers-that-be that made it happen.
I appreciate the people who read this.
I still love the game.
I'm still frustrated that the game got the befouled end of the poke-stick, and as a result the players don't get all the mirth and merriment that the whole franchise was/is capable of.
This includes all the newbs who never saw the good stuff that was there.
And I still think Kiwi is doing a decent job considering she's not in charge of writing the rules.
/bows out, exits stage left.
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Originally Posted by crasher
