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Thread: Can't log in.

  1. #1

    Can't log in.

    Hello, I don't know if this is the right place to post this but, I'm a new player I just installed and updated the game using Glyph & now I clicked play got past the trionworlds stuff and such and then got to the part where it says connecting with the server, and then I got this message "Critical" "Trion service is unavailable" something like that, It's like it can't connect to the server or something.

    This is my first time I'm trying to play this game and right of the bat I'm having issues with it, is server offline or something or is this only problem on my end, I have good internet connection and I have disabled firewall completely, also disabled Anti-Virus and I still can't log in.

  2. #2

  3. #3
    Quote Originally Posted by Bentu View Post
    I'm not pc savy so all I can suggest is turning it off and on again.
    I did, many times, still same

  4. #4
    Member Bentu's Avatar
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    Quote Originally Posted by ZoneX95 View Post
    I did, many times, still same
    Then I can only suggest what we have to do on consoles and that's to delete all Defiance data and reinstall the game.
    Not something you thought you'd have to do I know but it's the only thing that works.
    Unless it's some kind of pc issue.

  5. #5
    Quote Originally Posted by Bentu View Post
    Then I can only suggest what we have to do on consoles and that's to delete all Defiance data and reinstall the game.
    Not something you thought you'd have to do I know but it's the only thing that works.
    Unless it's some kind of pc issue.
    Re-Download entire game? I'd rather quit right now than download 16gb again and watch how the same problem happens heh, and it most likely would, I read a bit, steam users have this problem aswell and they said reinstalling didn't help.

  6. #6
    Member Bentu's Avatar
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    Quote Originally Posted by ZoneX95 View Post
    Re-Download entire game? I'd rather quit right now than download 16gb again and watch how the same problem happens heh, and it most likely would, I read a bit, steam users have this problem aswell and they said reinstalling didn't help.
    That's all I can suggest sorry, at this current moment in time I begrudge saying this but it is a good game once you get past its issues.
    If you have a good connection it shouldn't take too long to download.

  7. #7
    Quote Originally Posted by Bentu View Post
    That's all I can suggest sorry, at this current moment in time I begrudge saying this but it is a good game once you get past its issues.
    If you have a good connection it shouldn't take too long to download.
    Re-installing is generally known never to work in fixing a game issue, and I'm sure I'm not the only one who has this problem, It would be great if some admin/gm replies, they probbably know why is this happening.

  8. #8
    Member Bentu's Avatar
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    Quote Originally Posted by ZoneX95 View Post
    Re-installing is generally known never to work in fixing a game issue, and I'm sure I'm not the only one who has this problem, It would be great if some admin/gm replies, they probbably know why is this happening.
    Yeah good luck with that and I'm wondering why I even bother trying to help people play Trions game (as I get no thanks from them).
    All I can suggest is deleting and reinstalling the game.

  9. #9
    bump, I know some of you had this problem, so tell me how you fixed yours

  10. #10
    Member Bentu's Avatar
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    Here's a link to the pc bugs and issues forum, I doubt you'll get an answer there but you never know.
    At the top of the page there's a sticky where you can submit a support ticket.

    http://forums.defiance.com/forumdisp...ugs-and-Issues

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