Armistice Premium Elite Lock Box Missing Currency

[SilverWF]

Anyway, I thought that getting hunter reqs, chip pullers, JPs from an ordinary 64-key box was an your good will.
But, in fact, it was a mistake.
Good to know...

[PithHelmetIrath]

Thanks for the transparency, Trion.. only wish that was around years ago, though.

So, until the next in-game event.. "that's all I have to say about that."

[barbelhunter]

So the boxes where set incorrectly and gave the wrong rewards and ppl are thanking Trion for transparency rather than asking how they can be so incompetent.

I opened 100+ elite boxes during event and now I know that they where actually premium elite lock boxes I'm left with no faith in the rng of this game. That many real money boxes for nothing is beyond a joke. (I know I didn't spend money but this has by far been the best test of the rng system by players and shows how bad it is)

[Mister Ree]

To be honest, did kind of suspect this as the oj drop rate was astronomically higher from those boxes than the normal t4 boxes. I'm happy as didn't spend any money on boxes even though I didn't pull a jp. Just glad someone I know did and managed to trade for the clustershot mk1. Anyone know if it's alot better t6d as kinda blows now the clustershots, haven't used one in years.

If you don't like it you can always send it my way mate

[Bentu]

I had a minute or two spare so tried to sort out how many boxes I opened during the event.
So I played on 3 servers xbox eu / na and ps3 na with 8 characters in all.
2 xbox eu
3 xbox na
3 ps3 na

Now I'm not going to include the first day or the last 4 because my internet was down.
I know that I opened 1 box at least per character, my mains I opened more but I'm going to go with 1 box per toon over the 20 days, that's 160 boxes without a jp.

If I'd paid for them in the bits store at roughly £4.00 a pop, that's £640 Devs.

That's not on!

I'd be extremely exasperated and I too would be throwing in the towel.
Then you take into account that the boxes were mixed up well what chance do I and any others in my boat have a chance of getting jps from either of the boxes.
These questions need to be answered and not treated like we're talking to a brick wall and getting a stoney silence.

[hempman]

what sticks out to me,
is the crates were switched so we had a Improved chance and yet after all those boxes i got a grand total of not One single oj,
much less a named.

so,if we are going to have " transparency " then lets hear the improved jp % rate please.
because otherwise,it looks like you are just leading us around by the nose with a carrot tied to your rng stick.

This is our mistake, and we sincerely appreciate all players who reported issues with this so that we could locate the issue before the event ended.
We NEVER want players to not get what they paid for.
You are the life of this game, and your support of Defiance is paramount to us. We apologize for the time it took for us to identify this issue, but rest assured that now that we have identified it, we WILL take care of this.


We sincerely hope that this will get everybody back to where they should be, and Premium box purchasers will get a whole lot of additional chances at a jackpot. This was a mistake on our end, and at no point do we intend to leave paid players without the currency and rolls they deserve. Feel free to ask any questions you may have in this thread, as I will be around to answer them.
.

okay,then whats the agenda for us people who bought the Freezing Swam rl that was sold Without being Tested and has serious Flaws?
it needs 3 rerolls and even if we managed to sup it,wed still be short one roll.
we paid cash for an Untested weapon,in your Cash bundle.
so we would like to hear about our purchases being Fixed asap.
esp as this was reported to you guys before you posted it live,
and you went ahead and released it anyways.

furthermore,
in your bitstore when you Attempt to find Info on the bundles you are looking at,you cant.
says hit y button for info welll guess what.
it just goes to buy now./xbox 360 na.
perhaps you can look at that as well.

[Olaf]

If you don't like it you can always send it my way mate

Lol when I t6 it and if it still sucks we can work sumfin out

[Arkadia]

Just to clarify, for those of us who did buy the premium elite boxes. Will you be going through purchase histories or do we need put in a ticket?

[DEATHBRINGER210]

take a look at the cyber rig bit boxes too, some1 pulled like 20 blue rigs in a row

[Ea Rapture]

take a look at the cyber rig bit boxes too, some1 pulled like 20 blue rigs in a row

Why'd they buy cyber rig boxes, that's what expos are for.