This "exchange glitch" is nothing like defiance used to be.

[mcshulte]

You aren't spreading knowledge, you're just spreading ignorance. It's been a whole year and the devs have done nothing worthy of apprise. Congratulating Trion for all their "awesome" work is like congratulating a 5 year old child of being smart for counting 1-10!

Just think back this past year and ask yourself what has Trion actually fixed?

The only thing I can remember is the wwww fix for the pvp leaderboards and that's it! Everything else has just been patches to add in bitstore content and/or fix bitstore content and a patch to fix that patch while you patch yo patch. I also forgot that a few patches was made to remove the ladder, box, and fix shields. When you look back you can easily see that 99% of all these patches has been about the bitstore, the only people that would think otherwise are suckers who willingly are liberated from their own wallets.

I've only been back for 1~2 months after a long break. But if you see what I've said in my post instead of just reading one line, you would see what I'm saying. Looks like you can't read fully... This post is saying the game is a lot better than it used to be. I can see you are most likely a f2p person so I'll be easy on you as it seems almost all of you seem to be people who act like privileged snobs. But if you read full patch notes you can see on everyone one of them, it states bug fixes. Maybe not major ones you want fixed right at the momment, but get over that. If I could, I'd let you go through the experience of week one of this game. You wouldn't complain then. Then I'd bring you to the day mass sell/breakdown came out and watch you lose your inventory. You have no idea how bad the game used to be but since it isn't perfect to you, you only find the negatives you find and point them out instead of the good.

At least the devs will answer/respond, and do what they can to help. There's games where the devs don't give a crap and never do anything.

-fin (for now)

[mcshulte]

Yeah, I pretty much feel the same way.

Trion is a business and they have understaffed this game since the great purge shortly after the game was released.

Why should I be thankful for that?

Also, a lil fyi, a wall of text is hard to read.

You should be thankful this game is where is it and not where it was. Would you like to stroll back to the beginning week with me and try to jump the wall? Let alone get in?

As for staff, do you know their budget for this game? Are you the cel trying to find someone who can run the code and make the terrible servers they use work? No. You do not and you are not. But neither am I. But I can assume the budget is low, and finding people to run the code and manage servers that old isn't easy. So they are doing decently for the situation.

As for the wall of text, so I need to MLA format this for the "privileged" who can't take time to read, or lack the ability to sit still for about 3 minutes to read something. If there's a problem with the text, I didn't force you to read it

[stefb42]

At least the devs will answer/respond, and do what they can to help. There's games where the devs don't give a crap and never do anything.

-fin (for now)

Only because people complain about issues they encounter, without the complaints they'd have nothing to answer/respond to

[mcshulte]

That's what tickets are for, your complaints could be sent as Pms on the forums as well if you are that impatient. That is a better and more organized way to get responses and things done. But people hair can't seem to grasp that.

[nick145]

You weren't here in the beginning so you wouldn't know. This is a prime example of f2p mentality. Thank you for proving the point.

I was here in the beginning and I personally think he is correct. Trion has a responsibility not to put out broken content. Trion has a responsibility to fix their game before making a change that stops us from working around their broken content. Trion has a responsibility to properly replace lost items due to their own ineptitude. They do none of that.

Look I more than most get that this is a business and their goal is to make money. However you must understand that there are better ways to do that than screwing over your customers constantly.

Here is an expert from a private conversation between myself and kiwi. I honestly think it has a lot of bearing on this conversation so I have copied and pasted it.

i have played this game since launch and have stuck by trion through all the radical and unwanted or unneeded changes that have been made, including but not limited to the saw nerf, the change in the preparedness perk, the change in grenades, the creation of a new currency that has been forced upon this community (ark forge), oh and lets not forget the newest and greatest of trions decisions the removal of the need to do pursuits by making it possible to level up to max ego with xp alone.

i live on a very fixed income of less than $700/month. i used to spend anywhere from $50-$200 each month in the defiance store, because i believe that if you enjoy a free games product you should support their in-game store. after this last update was announce i have decided to no longer support trion financially and have in fact been encouraging my friends and clan mates to do the same.

[nick145]

That's what tickets are for, your complaints could be sent as Pms on the forums as well if you are that impatient. That is a better and more organized way to get responses and things done. But people hair can't seem to grasp that.

So we should submit a ticket you say? Here is the normal response one gets for submitting a ticket to trion.

Thank you for contacting us regarding Defiance.

We are very thankful for your diligence in reporting these issues. We do apologize for the inconvenience this issue has caused. Unfortunately, we are unable to resolve this issue at the customer service level.

In the meantime, I've forwarded your report over to our development team so they can take a look at this for us. You will not hear back directly regarding this issue, as our development team weighs in on many different issues and cannot reply to each one individually. I would suggest keeping your eyes on our forums, which can be found at the below link:
http://forums.defiance.com/forumdisp...rts-and-Issues

You can also post any future bugs/suggestions on these forums as the Defiance development team is constantly reviewing them.

If you have any additional questions or concerns, please don't hesitate to let us know! Thanks for your continued support of Trion Worlds and for playing Defiance. Your reference number for this question is 446975.

Sincerely,

GM Stormlock

Trion Worlds Inc

Tell me how is them telling me to report this on the forums a problem to you. We are just doing as we are told.

[mcshulte]

So we should submit a ticket you say? Here is the normal response one gets for submitting a ticket to trion.

Thank you for contacting us regarding Defiance.

We are very thankful for your diligence in reporting these issues. We do apologize for the inconvenience this issue has caused. Unfortunately, we are unable to resolve this issue at the customer service level.

In the meantime, I've forwarded your report over to our development team so they can take a look at this for us. You will not hear back directly regarding this issue, as our development team weighs in on many different issues and cannot reply to each one individually. I would suggest keeping your eyes on our forums, which can be found at the below link:
http://forums.defiance.com/forumdisp...rts-and-Issues

You can also post any future bugs/suggestions on these forums as the Defiance development team is constantly reviewing them.

If you have any additional questions or concerns, please don't hesitate to let us know! Thanks for your continued support of Trion Worlds and for playing Defiance. Your reference number for this question is 446975.

Sincerely,

GM Stormlock

Trion Worlds Inc

Tell me how is them telling me to report this on the forums a problem to you. We are just doing as we are told.

In all the tickets I have submitted (which has been many) I have NEVER gotten that response. If I get linked somewhere, I get responses back on tickets. If you woul like to address the part where I said you could also pm them here please do, I know that way works as well.

And I'm so sure they mean "everyone go and post a complaining thread about ONE issue!" For every time something pops up. No? No. I'm sure the meaning is more along the lines of PM a dev here and go that road, not the one everyone does

[llls1cKb0ylll]

I know I'm one of the few day 1 players left, and there isn't too many people who paid for the game way back when left either. It's mostly f2pers. I find it funny when they complain about critting once or twice. They have no idea what we used to go through. First week of this game, you were a god if you even got in, and the ultimate power of you jumped the wall. Then we dealt with patches that broke the game where you crit every 5 minutes and the hot fix wouldn't be until a week after. As for loosing scrip from exchange, people who didn't do the exploit(s) have been reset because trion was too lazy to go through everyone and said "**** it, reset random people". As for the weapons disappearing, have you ever heard of the day (or first couple weeks) the mass breakdown and mass sale came out? Your weapons would be unfavorited randomly without you knowing, due to a glitch, and that would be one great ticket, where you were lucky to get something back. So stop complaining, compared to what everyone else has been through, you're on cloud nine. And you have a dev team that helps you get your stuff back more often. This game is a lot better than it used to be. So suck it up and move on. Play the game or quit, don't say "I'm going to quit" and keep playing or "I'm so close to quitting, trion better do this and that to keep me here" they have other games to mange instead of this, and they aren't here to cater to just you.

Lastly, a big thank you to the dev team. You guys and gals are doing a helluva job dealing with everything.

-fin

well if trions owners/corporate people were serious, they should have given the necessary resources/money/devs for the game to run smoother from the start, that's where the whole story begins imo, a rushed undercooked game full of glitches that failed bad on launch to have a decent playerbase nowadays for the investors to keep investing in it
now we are left with a group of 5 people that work their ***** of to keep fixing this massive game while other mmos have a 500 people studio fully dedicated to em.

on the other hand, everyone is entitled to complain about all the problems this game has, those who were from start had it worse but that doesn't entitle you to tell everyone to shut up because is better now, that's being mediocre
we all want the best possible experience and trion should deliver it


finally i agree with you bout the good job the devs are doing (with the limited resources they have), wish the corporate people that only wants money would stop cash grabbing for a bit, invest a little more in this game and stop wasting money in imported (already failed) korean games

[konstantinov]

*snip

My point is that most of the complaints and rage threads aren't from people that have played since the beginning. Most complaint threads are poorly worded and look like a 5 year old threw his alphabet soup at the screen. I've seen a lot of new people in zone chat with a chip on their shoulder like they should be regarded because they're "insert random absurdity here". You try and help someone out by telling them how to do something and they always want to fight you on it. It seems they don't want our help and we're all 6k noobs with no life. How are you going to tell me I'm stupid for playing the game when you're playing the same game?

[stefb42]

That's what tickets are for, your complaints could be sent as Pms on the forums as well if you are that impatient. That is a better and more organized way to get responses and things done. But people hair can't seem to grasp that.

Ever stop to think for a minute to think that people bring it to the forum to alert others to the issue or to see if others are experiencing it too, I know that's usually the reason I bring issues here after sending a ticket, like my post about the armistice premium elite boxes, or the did the exchange steal my items? But hey I guess because it's your opinion everyone else is wrong

If people want to complain about issues why shouldn't they? All too often with tickets it can seem like you're getting nowhere, a forum post can get you some good advice on how to progress your failed or failing ticket along, or as I noted above alert others to an issue they maybe weren't aware of or sure about

Posts like this are as bad as any toxic complaint thread, telling people to suck it up, stop complaining, do this do that.... oh BTW there's your moderation right there

Fwiw complaint posts are not against the forum rules....