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  1. #31
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    Quote Originally Posted by stefb42 View Post
    Ever stop to think for a minute to think that people bring it to the forum to alert others to the issue or to see if others are experiencing it too, I know that's usually the reason I bring issues here after sending a ticket, like my post about the armistice premium elite boxes, or the did the exchange steal my items? But hey I guess because it's your opinion everyone else is wrong

    If people want to complain about issues why shouldn't they? All too often with tickets it can seem like you're getting nowhere, a forum post can get you some good advice on how to progress your failed or failing ticket along, or as I noted above alert others to an issue they maybe weren't aware of or sure about

    Posts like this are as bad as any toxic complaint thread, telling people to such it up, stop complaining, do this do that.... oh BTW there's your moderation right there

    Fwiw complaint posts are not against the forum rules....
    Alerting people to problems is good but do so in a respectable manner. This isn't a Master P concert so communicating effectively and concisely is a good thing. Put a little effort in and you'll see much better results.

  2. #32
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    Great post... and great feedback as well.
    It has been a wild ride for the past 3 years. I guess because many of us old-schoolers have been down this road so often, this latest update and it's issues came as no surprise to us. For the most part we expected it to launch with a few bugs, so unlike the ftpers, took the cautious approach to using the exchange. Yes, me may have lost items like ftpers did, but the items we lost were things we could do without anyways, because we knew better than to trust the new system with our higher end items.

    As for the one of Kons posts in reply, I think he nailed it on the head with the fact that the game code is old. As a business manager myself, I know how important labor cost control is. There are many things broken with this game. Many of the broken features have been there since launch. What people don't realize is that with a game of this scope, many things are layered over and interconnected. It may seem easy to fix one thing. What if fixing one thing breaks 3 others, and fixing those breaks, creates even more problems? It quickly becomes an issue of not being very cost effective to fix too many things.

    The developers have bosses just like we do in our jobs. Sometimes they may have items that they know can be fixed, but get over-ruled by by the boss as not being worth the extra labor cost. It is often why we see many of the latest fixes or nerfs being centered around the bitstore. It is not because the developers think that it is the cool thing to do, but because their BOSSES think it's the cool thing to do.

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  3. #33
    Member barbelhunter's Avatar
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    So your saying because it's better now than it was no one should complain, that's ridiculous!

    When a purchase is made in a game or a shop you are taking the company supplying said items word that it is as advertised and working, when that item isn't what it was supposed to be or broken you have a right to complain.

    Lately we've had paid for weapons in t4 lock boxes, the same premium and elite boxes accidentally switched for a whole event, bundles that don't drop all the items paid for and the rigs on said bundle actually broken and now the exchange!

    Trion make money from this game and should have a better testing system in place to catch all this before release, this is what will stop a large amount of the complaints not a post on a forum telling ppl to get over it or move on.

  4. #34
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    Quote Originally Posted by Johnny Gatt View Post
    Great post... and great feedback as well.
    It has been a wild ride for the past 3 years. I guess because many of us old-schoolers have been down this road so often, this latest update and it's issues came as no surprise to us. For the most part we expected it to launch with a few bugs, so unlike the ftpers, took the cautious approach to using the exchange. Yes, me may have lost items like ftpers did, but the items we lost were things we could do without anyways, because we knew better than to trust the new system with our higher end items.

    As for the one of Kons posts in reply, I think he nailed it on the head with the fact that the game code is old. As a business manager myself, I know how important labor cost control is. There are many things broken with this game. Many of the broken features have been there since launch. What people don't realize is that with a game of this scope, many things are layered over and interconnected. It may seem easy to fix one thing. What if fixing one thing breaks 3 others, and fixing those breaks, creates even more problems? It quickly becomes an issue of not being very cost effective to fix too many things.

    The developers have bosses just like we do in our jobs. Sometimes they may have items that they know can be fixed, but get over-ruled by by the boss as not being worth the extra labor cost. It is often why we see many of the latest fixes or nerfs being centered around the bitstore. It is not because the developers think that it is the cool thing to do, but because their BOSSES think it's the cool thing to do.
    I completely agree with a lot of this. I do not blame the devs for what has happened. I blame the upper management of trion. Things were not as bad before the old CEO kicked the bucket. Then his grandson took over, reversed most of our quality of life updates and turned this game with so much potential into a cash grab.

  5. #35
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    Quote Originally Posted by Johnny Gatt View Post
    Great post... and great feedback as well.
    It has been a wild ride for the past 3 years. I guess because many of us old-schoolers have been down this road so often, this latest update and it's issues came as no surprise to us. For the most part we expected it to launch with a few bugs, so unlike the ftpers, took the cautious approach to using the exchange. Yes, me may have lost items like ftpers did, but the items we lost were things we could do without anyways, because we knew better than to trust the new system with our higher end items.

    As for the one of Kons posts in reply, I think he nailed it on the head with the fact that the game code is old. As a business manager myself, I know how important labor cost control is. There are many things broken with this game. Many of the broken features have been there since launch. What people don't realize is that with a game of this scope, many things are layered over and interconnected. It may seem easy to fix one thing. What if fixing one thing breaks 3 others, and fixing those breaks, creates even more problems? It quickly becomes an issue of not being very cost effective to fix too many things.

    The developers have bosses just like we do in our jobs. Sometimes they may have items that they know can be fixed, but get over-ruled by by the boss as not being worth the extra labor cost. It is often why we see many of the latest fixes or nerfs being centered around the bitstore. It is not because the developers think that it is the cool thing to do, but because their BOSSES think it's the cool thing to do.
    Developers are the boss's worker ants. They give recommendations much like we do but hearing "not gonna happen" or "not in the budget" isn't uncommon. As a business owner myself I can tell you there's much more in overhead than you think.

  6. #36
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    Quote Originally Posted by konstantinov View Post
    Developers are the boss's worker ants. They give recommendations much like we do but hearing "not gonna happen" or "not in the budget" isn't uncommon. As a business owner myself I can tell you there's much more in overhead than you think.
    Exactly. I run the books for my father's company.i understand this better than most, however there are better ways to go about making money than screwing over your own customers.

  7. #37
    Member Sevrin's Avatar
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    What I remember from the first days (besides what already has been mentioned) is how many players there were. I'd guess more than 90 percent gone now (every single player that I was friends with during the first year is gone now). I appreciate those who are still here and those that came later. The community and my clan mates are still awesome. Defiance is not perfect by any means and is often quite a pain. And the RNG sucks worse than ever! (And I'm not shy over complaining about it.)

    Still it's my favorite game since Tabula Rasa. I guess for me the most important thing to remember is that it's a game and not worth getting salty over one way or the other. If I choose to spend money on it, my choice. If I don't, well that's my choice too. Having said that, however, I do believe those of us who do play should also support the game financially.
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  8. #38
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    Quote Originally Posted by barbelhunter View Post
    So your saying because it's better now than it was no one should complain, that's ridiculous!

    When a purchase is made in a game or a shop you are taking the company supplying said items word that it is as advertised and working, when that item isn't what it was supposed to be or broken you have a right to complain.

    Lately we've had paid for weapons in t4 lock boxes, the same premium and elite boxes accidentally switched for a whole event, bundles that don't drop all the items paid for and the rigs on said bundle actually broken and now the exchange!

    Trion make money from this game and should have a better testing system in place to catch all this before release, this is what will stop a large amount of the complaints not a post on a forum telling ppl to get over it or move on.
    No one is telling you not to complain but do it in a professional manner. People tend to ignore unintelligible posts as it's too much work to read it. I don't care to sort through the alphabet soup.

  9. #39
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    Quote Originally Posted by llls1cKb0ylll View Post
    well if trions owners/corporate people were serious, they should have given the necessary resources/money/devs for the game to run smoother from the start, that's where the whole story begins imo, a rushed undercooked game full of glitches that failed bad on launch to have a decent playerbase nowadays for the investors to keep investing in it
    now we are left with a group of 5 people that work their ***** of to keep fixing this massive game while other mmos have a 500 people studio fully dedicated to em.

    on the other hand, everyone is entitled to complain about all the problems this game has, those who were from start had it worse but that doesn't entitle you to tell everyone to shut up because is better now, that's being mediocre
    we all want the best possible experience and trion should deliver it


    finally i agree with you bout the good job the devs are doing (with the limited resources they have), wish the corporate people that only wants money would stop cash grabbing for a bit, invest a little more in this game and stop wasting money in imported (already failed) korean games
    If everyone is entitled to complain and post multiple threads (some people post multiple, it's insane) then I can say to quiet down. There's no need for all the posts about one problem. Unless you enjoy reading the same story 20 times for every big, read on then. That's your cup of jo. But it's not for most of us. I hair decided to post up about it.

    (Out of order, forgive me) for the first part of your post, they might be serious, they might not. No one really knows how much they have to spend on the game, doubt it's a lot because of servers being used though. There might be people behind the screen working on the game as well that aren't on forums or response team for tickets. Just food for thought there. I agree the game was rushed at the start but it's come a long ways.

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  10. #40
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    Quote Originally Posted by konstantinov View Post
    My point is that most of the complaints and rage threads aren't from people that have played since the beginning. Most complaint threads are poorly worded and look like a 5 year old threw his alphabet soup at the screen. I've seen a lot of new people in zone chat with a chip on their shoulder like they should be regarded because they're "insert random absurdity here". You try and help someone out by telling them how to do something and they always want to fight you on it. It seems they don't want our help and we're all 6k noobs with no life. How are you going to tell me I'm stupid for playing the game when you're playing the same game?
    Exactly. Good point there

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